点评:Very disappointing Capri VIP & Blue Grotto experience — Boat #21
We booked the Capri VIP + Blue Grotto excursion through our hotel, the Grand Hotel Capodimonte, and were picked up on time and transported promptly to Marina della Lobra. We boarded boat #21 and departed at approximately 8:00 AM.
Our first stop was supposed to be the Blue Grotto. We arrived at approximately 8:45 AM, but the captain and crew told us the Blue Grotto was closed. We later learned that the Blue Grotto does not open until 9:00 AM, so it was unclear whether the captain was aware of the actual opening time. Rather than waiting, we continued around the island.
The tour itself around Capri was enjoyable. We saw several other grottoes on the north side of the island and eventually stopped for a swim. After swimming for a while, the crew offered us a mask. I asked for a snorkel, which they provided, and also asked for fins. I received no response initially. After we returned to the boat, I asked why fins weren't available, and they then asked what size I needed. There may have been a language barrier, but the communication could have been much better.
We were then dropped off to tour Capri. We took a taxi to the top, did some shopping, had a wonderful lunch, and returned to the boat at the designated time.
At that point, I specifically asked whether we could return to the Blue Grotto to see if it was open. The captain and deckhand told us no. We then proceeded to another location for a second swim. By that point, however, I was not particularly interested in swimming again. The main reason we booked this excursion was the opportunity to see the Blue Grotto.
Before booking the trip, I had researched the Blue Grotto extensively and understood that the best opportunity to visit was generally later in the day, roughly between noon and 2:30 PM, depending on conditions.
When we returned to Marina della Lobra, another tour boat was docking at approximately the same time. We spoke with passengers from that boat and asked whether they had visited the Blue Grotto. They said they had—and we subsequently learned that the Blue Grotto had been open for approximately eight hours that day.
To say we were disappointed is an understatement.
The biggest issue for us was not simply missing the Blue Grotto. It was the lack of effort to determine whether it was actually open later in the day when we specifically asked to go back. We had planned our excursion around seeing the Blue Grotto, and it was extremely frustrating to discover afterward that other tour operators were taking their guests there that same day.
The transportation and timing at the beginning of the excursion were good, and Capri itself was beautiful. However, based on our experience with boat #21 and the way the Blue Grotto portion of the excursion was handled, we would not book this company again and would not recommend boat #21.
If the Blue Grotto is an important part of your excursion, I would strongly recommend confirming in advance how the company handles the grotto's opening schedule and whether they will make a second attempt later in the day if it is not available in the morning.
This version keeps your criticism strong but makes the Blue Grotto being open later that day the central issue, which is the most compelling part of your experience.
翻译:非常令人失望的卡普里VIP之旅及蓝洞游览体验——21号船
我们通过下榻的格兰德卡波迪蒙特酒店预订了卡普里VIP之旅及蓝洞游览项目。接驳车准时到达,我们也被迅速送往洛布拉码头。我们登上了21号船,于上午8点左右启航。
我们的第一站本应是蓝洞。我们大约在上午8点45分抵达,但船长及船员告诉我们蓝洞目前关闭无法参观。后来我们才得知,蓝洞要到上午9点才开放,因此不确定船长是否知道实际的开放时间。我们没有选择等待,而是继续环岛游览。
环绕卡普里岛的游览过程十分愉快。我们在岛的北侧看到了好几个其他的洞穴,最后停下来游泳。游了一会儿后,船员们给我们提供了潜水镜。我索要了呼吸管,他们也给了我;我又询问是否有脚蹼,起初没有得到回应。我们回到船上后,我询问为何没有提供潜水鳍,他们便问我需要什么尺寸的。虽然可能存在语言障碍,但沟通其实可以做得更好。
随后我们被送下去游览卡普里岛。我们乘出租车上到山顶,买了些东西,享用了美味的午餐,并在规定时间回到了船上。
那时,我特意询问是否可以再去蓝洞看看它是否开放。船长和水手都回答不行。随后我们前往另一个地点进行第二次游泳。不过到了那时,我已经对再次游泳提不起兴趣了。我们预订这次旅行的主要原因,就是为了有机会参观蓝洞。
在预订行程之前,我详细查阅了有关蓝洞的资料,了解到最佳的参观时间通常是当天的晚些时候,大致是中午12点到下午2点半之间,具体还要视天气情况而定。
当我们回到马里纳·德拉·洛布拉时。大约在同一时间,又有一艘观光船靠岸。我们与那艘船上的乘客交谈,询问他们是否参观过蓝洞。他们回答说参观过了——后来我们得知,那天蓝洞对外开放了大约8个小时。
说我们感到失望,实在是轻描淡写。
对我们来说,最大的问题并不仅仅是没能参观蓝洞。我们特意要求晚些时候再去,但旅行社却丝毫没有努力去确认那时洞穴是否真的开放。我们原本计划此行就是为了参观蓝洞,后来发现当天其他旅行社也带着游客前往那里,这让我们感到极其沮丧。
这次旅行的交通安排和时间规划都挺不错,卡普里岛本身也很美丽。不过……根据我们乘坐21号船的体验,以及旅行社对蓝洞游览环节的处理方式来看,我们不会再预订这家旅行社的服务,也不推荐选择21号船。
如果蓝洞是您此次旅行的重点目的地,我强烈建议您事先确认该旅行社对于蓝洞开放时间的安排,以及如果早上无法参观,他们是否会在当天晚些时候再安排一次参观。这个版本虽保留了你强烈的批评态度,但将“蓝洞当天晚些时候才开放”作为核心问题,而这正是你经历中最引人入胜的部分。