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Wendy S
GREEK? AWFUL! Owner a nasty piece of work with no memory
Glossop Market Hall的点评
点评：ABSOLITELY DISGUSTING BEHAVIOUR for a food vendor OWNER
My husband and I we re so excited to go to the Greek in the food hall in Glossop.
We hadn’t been out for a while. In a nutshell, ordered a platter for 2 with extra Tatziki , cost £42. The meal came it was stone cold, I sent it back, it came crack within 3 minutes Luke warm. The waiter came to clear the table and we told him to take it away as it was cold. On leaving I approached the cafe, I explained about the meal and the chap (the OWNER) blew up at me, I said I don’t like putting things on social media sites , I talk to the staff and tell them my problem, what came next was so awful, he 1. Blamed the serving staff because they hadn’t brought the food when it was hot, 2. Blamed me for sending it back because it was cold. Still shouting at me, don’t forget it’s all open plan, everyone could hear him, he said “I’ve had 5 customers tell me how good my food is”. By this time I was sooooooo upset, I went to the bar and explained to Olivia what had happened, Olivia went to see him. She came back and said he would refund the meal, I left my details with her, I left it a week, NO COMMUNICATION, I rang, guess what. Nobody had any recollection of the incident,
In the end after emails to the boss of the food hall, he at first offered me £10 as a good will gesture and I refused , that was a bit of an insult. He came back with an offer of £20. I accepted but I haven't been back, wont go back, I could have given my charity £42.
The owner must have felt he could say he had no recollection of me , rubbish
How can he treat customers like that, the abuse was awful, so embarrassing , left feeling so deflated, what was supposed to be a lovely lunch with my husband for the first time this year turned into a disaster not brought on by ourselves, SHAME on you, owner of the Greek cafe, I hope you leave that place so I can go back.
My husband and I we re so excited to go to the Greek in the food hall in Glossop.
We hadn’t been out for a while. In a nutshell, ordered a platter for 2 with extra Tatziki , cost £42. The meal came it was stone cold, I sent it back, it came crack within 3 minutes Luke warm. The waiter came to clear the table and we told him to take it away as it was cold. On leaving I approached the cafe, I explained about the meal and the chap (the OWNER) blew up at me, I said I don’t like putting things on social media sites , I talk to the staff and tell them my problem, what came next was so awful, he 1. Blamed the serving staff because they hadn’t brought the food when it was hot, 2. Blamed me for sending it back because it was cold. Still shouting at me, don’t forget it’s all open plan, everyone could hear him, he said “I’ve had 5 customers tell me how good my food is”. By this time I was sooooooo upset, I went to the bar and explained to Olivia what had happened, Olivia went to see him. She came back and said he would refund the meal, I left my details with her, I left it a week, NO COMMUNICATION, I rang, guess what. Nobody had any recollection of the incident,
In the end after emails to the boss of the food hall, he at first offered me £10 as a good will gesture and I refused , that was a bit of an insult. He came back with an offer of £20. I accepted but I haven't been back, wont go back, I could have given my charity £42.
The owner must have felt he could say he had no recollection of me , rubbish
How can he treat customers like that, the abuse was awful, so embarrassing , left feeling so deflated, what was supposed to be a lovely lunch with my husband for the first time this year turned into a disaster not brought on by ourselves, SHAME on you, owner of the Greek cafe, I hope you leave that place so I can go back.
翻译：餐厅老板的行为简直令人作呕！
我和我丈夫非常兴奋地去格洛索普美食广场的希腊餐厅吃饭。
我们已经很久没出去吃饭了。简而言之，我们点了一份双人拼盘，加了一份酸奶黄瓜酱，一共花了42英镑。菜端上来的时候是冰凉的，我把它退回去了。不到三分钟，菜又端上来的时候已经是温的了。服务员过来收拾桌子，我们告诉他菜都凉了，让他收走。离开的时候，我回到餐厅，跟老板解释了菜的情况，结果他冲我大发雷霆。我说我不想把事情发到社交媒体上，我会跟店员沟通，告诉他们我的问题。接下来发生的事更糟糕：他竟然：1. 责怪服务员没有在菜热的时候端上来；2. 责怪我把菜退回去，因为菜是凉的。他还在冲我大吼大叫，别忘了这是开放式餐厅，所有人都听得见。他说：“有五个顾客跟我说我的食物很好吃。” 当时我真是气疯了，就去了吧台跟奥利维亚解释了事情经过。奥利维亚去找了他。她回来后说他会退款，我把联系方式留给了她。一个星期过去了，没有任何消息。我打电话过去，你猜怎么着？没人记得这件事。
最后，我给美食广场的老板发了邮件，他一开始提出给我10英镑作为补偿，我拒绝了，我觉得这有点侮辱人。后来他又提出20英镑。我接受了，但我再也没去过，以后也不会去了。我本来可以把这42英镑捐给我的慈善机构的。
老板肯定觉得他可以装作不记得我，真是胡扯！
他怎么能这样对待顾客？那番话太恶劣了，太丢人了，让我感觉无比沮丧。本来今年和丈夫第一次共进午餐，本该是一次美好的体验，结果却变成了一场灾难，而这并非我们的错。希腊咖啡馆的老板，你真丢人！我希望你离开那里，这样我才能再去。
我和我丈夫非常兴奋地去格洛索普美食广场的希腊餐厅吃饭。
我们已经很久没出去吃饭了。简而言之，我们点了一份双人拼盘，加了一份酸奶黄瓜酱，一共花了42英镑。菜端上来的时候是冰凉的，我把它退回去了。不到三分钟，菜又端上来的时候已经是温的了。服务员过来收拾桌子，我们告诉他菜都凉了，让他收走。离开的时候，我回到餐厅，跟老板解释了菜的情况，结果他冲我大发雷霆。我说我不想把事情发到社交媒体上，我会跟店员沟通，告诉他们我的问题。接下来发生的事更糟糕：他竟然：1. 责怪服务员没有在菜热的时候端上来；2. 责怪我把菜退回去，因为菜是凉的。他还在冲我大吼大叫，别忘了这是开放式餐厅，所有人都听得见。他说：“有五个顾客跟我说我的食物很好吃。” 当时我真是气疯了，就去了吧台跟奥利维亚解释了事情经过。奥利维亚去找了他。她回来后说他会退款，我把联系方式留给了她。一个星期过去了，没有任何消息。我打电话过去，你猜怎么着？没人记得这件事。
最后，我给美食广场的老板发了邮件，他一开始提出给我10英镑作为补偿，我拒绝了，我觉得这有点侮辱人。后来他又提出20英镑。我接受了，但我再也没去过，以后也不会去了。我本来可以把这42英镑捐给我的慈善机构的。
老板肯定觉得他可以装作不记得我，真是胡扯！
他怎么能这样对待顾客？那番话太恶劣了，太丢人了，让我感觉无比沮丧。本来今年和丈夫第一次共进午餐，本该是一次美好的体验，结果却变成了一场灾难，而这并非我们的错。希腊咖啡馆的老板，你真丢人！我希望你离开那里，这样我才能再去。
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