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Do not rent from Avis Budget overseas
ABG (Avis Budget Group)的点评
点评：Worst total experience in Bologna, Spain airport. Reservations people did not speak fluent English and asked us to sign a rental agreement in Spanish as they could not provide one in English. They promised to send an English version after we signed. Proceeded to the car pick up area and NO ONE was around to verify damage on the car let alone help us find it or get out of the parking area.
SAME experience upon return with NO ONE available to check us back in or inspect the car. Walked the keys all the way back in to the reservation lady and she acted like we had broken the law and insisted that someone should have taken them in the garage. FINAL INSULT is that they tacked on $303 of "repair costs" to our final invoice and charged our card?! I took a video of the existing damage but it's been crickets from the Avis customer service... See reservation #**!! DO NOT RENT FROM THIS CORRUPT car rental company regardless of the price that looks good!!!!!
SAME experience upon return with NO ONE available to check us back in or inspect the car. Walked the keys all the way back in to the reservation lady and she acted like we had broken the law and insisted that someone should have taken them in the garage. FINAL INSULT is that they tacked on $303 of "repair costs" to our final invoice and charged our card?! I took a video of the existing damage but it's been crickets from the Avis customer service... See reservation #**!! DO NOT RENT FROM THIS CORRUPT car rental company regardless of the price that looks good!!!!!
翻译：在西班牙博洛尼亚机场的经历堪称最糟糕。预订处的员工英语说得不流利，由于无法提供英文版的租赁协议，他们要求我们用西班牙语签字。他们承诺在我们签字后会发送英文版协议。我们随后前往取车区，但那里根本没有人在场来检查车辆状况，更别说帮我们找到车或引导我们离开停车场了。
返回时情况依旧如此：没有任何工作人员为我们办理还车手续或检查车辆。我们把车钥匙一路带回去交给了接待员，可她表现得好像我们违反了法律一般，还坚称本应该有人把钥匙送到车库里去。最过分的是，他们还在我们的最终账单上额外添加了303美元的“维修费用”，并直接从我们的信用卡中扣款！！！我拍下了车辆现有的损坏情况，但Avis的客服却毫无回应…… 预订编号：#**！！无论价格多么诱人，都绝对不要从这家腐败的汽车租赁公司租车！！！！
返回时情况依旧如此：没有任何工作人员为我们办理还车手续或检查车辆。我们把车钥匙一路带回去交给了接待员，可她表现得好像我们违反了法律一般，还坚称本应该有人把钥匙送到车库里去。最过分的是，他们还在我们的最终账单上额外添加了303美元的“维修费用”，并直接从我们的信用卡中扣款！！！我拍下了车辆现有的损坏情况，但Avis的客服却毫无回应…… 预订编号：#**！！无论价格多么诱人，都绝对不要从这家腐败的汽车租赁公司租车！！！！
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