点评:This place has a 3.1 on Yelp and a 3.5 on Tripadvisor so clearly there’s a problem but to hear them tell it everything‘s wonderful and the majority of their customers are thrilled. maybe improve your business model, stop treating your customers poorly and improve your service instead of gaslighting them when they write a negative review making it seem like it’s just them. clearly with these low review scores, it’s not just one or two people that have a problem here.
And the prob is it’s a rip off: 32.99 just to enter and yeah that comes with a tractor ride, hayride and other things but most people who go to these farms don’t want all that “all inclusive” they just wanna walk around and maybe pick. Also, the employees here are surly and rude, but if people are dumb enough to come here and pay these prices, what motivation do they have to not be rude?. There’s only a zillion other farms in New York and New Jersey who don’t charge this. we came here *only* bc it was close to our final destination having done no research— that was a mistake.
Since we don’t enjoy being ripped off, we just walked around the free areas and got some donuts - which were not good. And a line that wasn’t even that long at the donut truck was literally not moving. Are they making each doughnut from scratch to order? That’s the part that made no sense. The line wasn’t that long. It just wasn’t moving. if it had been a super long line of course it would make sense that there was a wait, but there was only about 20 people. Avoid.
翻译:这家店在Yelp上的评分是3.1分,在Tripadvisor上的评分则为3.5分——显然存在问题。不过据他们所说,一切都很完美,大多数顾客也都非常满意。其实你们应该改进商业模式,停止恶劣对待顾客的行为,提升服务水平;而不是在顾客给出负面评价时就歪曲事实、把责任推到顾客身上。从如此低的评分来看,显然不是只有一两个人对此不满而已。问题在于这简直就是宰客:光是入场费就要32.99美元,虽然这个价格包含了乘坐拖拉机、 hayride以及其他活动,但大多数去这些农场的人其实并不想要这种“全包式”服务,他们只想随便逛逛,或许再摘点水果而已。另外,这里的员工态度恶劣又粗鲁;不过既然有人蠢到愿意花这笔钱来这儿,他们又有什么理由不对人客气呢?在纽约州和新泽西州,还有无数其他农场是不收这种费用的。我们来这儿*纯粹*是因为它离我们的最终目的地很近,其实我们事先根本没有做任何调查——这是个失误。
由于我们不喜欢被坑骗,就只在免费区域转了转,还买了些甜甜圈——不过味道不怎么样。那个卖甜甜圈的摊点前排的队其实并不长,但却完全动弹不得。他们是按照订单现做每个甜甜圈吗?这一点实在让人费解。队伍没多长啊,可就是走不动。如果排队的人多得排成长龙,那需要等待也情有可原,但当时只有大概20个人而已。千万别去。