点评:I booked a 9 am one hour dolphin tour. Unfortunately my husband got ill the night before we were supposed to go. I called that morning and said we are unable to go because of an illness. The owner told me no problem call back tomorrow to reschedule or get a refund. We really wanted to get out on the jet skis. I called the next day- they rebooked it for the following day at 9 am with no issues. The staff are so polite and understanding. We finally got to go out on the jet skis- the guides were Ryan and Meredith (she was in training). They were amazing !!! We have been on a dolphin tour on jet skis in the Bahamas and Florida and never seen dolphins. I only booked the one hour tour so wasn’t really expecting to see dolphins. Ryan was persistent and found a whole school of dolphins- they swam within feet of the jet skis not even noticing us. They are amazing animals and it was so awesome to see them up close and personal in their natural habitat. When we got back the owner was there and asked how my husband was feeling and how the jet ski trip was. The customer service is top notch at Myrtle Beach Watersports and we can’t wait to go back when we are in Myrtle Beach again !!!
翻译:我预订了一个早上9点的1小时海豚之旅。不幸的是,我丈夫在出发前一晚生病了。那天早上我打电话过去,说因为生病我们去不了了。老板说没问题,让我第二天再打电话重新安排或者退款。我们真的很想体验一下水上摩托艇。第二天我又打电话过去,他们很顺利地帮我重新安排到了第二天早上9点。工作人员非常礼貌和体贴。我们终于体验到了水上摩托艇——向导是Ryan和Meredith(她当时还在接受培训)。他们太棒了!!!我们之前在巴哈马和佛罗里达都体验过水上摩托艇海豚之旅,但从未见过海豚。我只预订了一个小时的行程,所以并没有抱太大希望。Ryan非常坚持,找到了一大群海豚——它们在离水上摩托艇只有几英尺的地方游来游去,甚至都没注意到我们。海豚真是太神奇了,能够在它们的自然栖息地近距离地看到它们,真是太棒了。我们回来的时候,老板正好在那里,询问我丈夫的身体状况以及水上摩托艇之旅是否愉快。默特尔海滩水上运动中心的客户服务一流,我们迫不及待地想在下次去默特尔海滩的时候再去光顾!