点评:Pet shop
My dad went and purchased 2 netherland dwarf rabbits for my daughter who is animal mad! We origially went for 2 females who were on quarantine watch for a further day, the lady was quite helpful and took our details and said that they would contact us the following morning so we could go and purchase them and bring them home! We heard nothing so i rang the monday afternoon and was told even though they had taken my dads name and number they had sold them to a lady at 9.30 that morning, which wasnt a good start to our experience, my dad took my daughter through and she fell inlove with 2 white neatherland rabbits with red eyes, They were tiny and beautiful 😍 we purchased them on the Tuesday with the food they recommended and by the next Tuesday one of them had unfortunately passed away.. as expected we had a devastated 5 year old, who wanted a funeral for her baby. We were not going to complain at this point as these things happen and we buried him. But 2 days after that the other one died! Again my daughter was absolutely distraught! I contacted wentworth by email and was told that they only gave a 48hour garantee on live stock and they wanted a photo of the dead animals even though they'd already been buried. I also didn't have anywhere to store dead animals where my daughter could go and see them. We tried to contact them and got no anwser before burying the last one. I didn't expect them to replace them (although £140 for 2 rabbits that lasted 9days is alot of money) I just wanted to explain that there may have been something wrong with that batch of rabbits! Ive had no reply since! Fair to say I will not be purchasing anymore.
翻译:宠物店
我爸爸去宠物店给我女儿买了两只荷兰侏儒兔,她特别喜欢动物!我们原本想买两只母兔,因为它们还在隔离观察期,需要再观察一天。店员很热情,记下了我们的信息,说第二天早上会联系我们,让我们去买兔带回家!结果一直没收到消息,周一下午我打电话过去,被告知虽然他们记下了我爸爸的名字和电话号码,但那天早上9点半就把兔卖给另一个女人了。这可真是个糟糕的开始。我爸爸带女儿去店里,她一眼就看中了两只白色的荷兰侏儒兔,它们眼睛是红色的。它们又小又漂亮😍。我们周二买了兔,还买了店员推荐的食物。结果到了下周二,其中一只不幸去世了……不出所料,我们五岁的女儿伤心欲绝,想给她的宝贝办个葬礼。当时我们也没打算抱怨,毕竟这种事难免发生,就把兔子埋了。可是两天后,另一只也死了!我女儿又一次彻底崩溃了!我发邮件联系了Wentworth公司,他们说活畜只提供48小时的保质期,而且即使已经埋葬了,他们也要求提供死畜的照片。我也没有地方存放死畜,让我女儿可以去看。我们尝试联系他们,但在埋葬最后一只之前没有得到任何回复。我并不指望他们会赔偿(虽然两只兔子只活了9天就死了,花了140英镑,这可是一笔不小的数目),我只是想解释一下,那批兔子可能存在问题!之后就再也没有收到任何回复!可以肯定地说,我以后不会再从他们那里购买任何东西了。