点评:4th time visiting the Halls since it reopened. The building is excellent, not keen on new balcony however. Right up in the lights, gets very hot. Last night attended the Wulfrun hall. There was huge amounts of people outside as there was a band playing at the main Hall. We were not aware of this, and as none of the security staff were asking which gig you were there for we stood in the wrong queue for 45 minutes, to then have to join the correct queue (this happened to a lot of people, not just us.)
A lady in front then got told she could not take her perfume in with her and advised to bin it, she pointed out that it was £70 and therefore would not, so she had to take it back to her car. Some people had bags checked whilst in the queue, some not, others checked as you went thro the the walk thro metal detector but as at one point there was no one watching the screen, lots just walked thro. I can guarantee there were people in there with perfume in their bags.
Next a lady opened an extra door as it was taking too long to get in, but as no one else knew what was going on we were then stopped going thro the original door, so what was the point!
We have learnt from other visits to not even bother trying to get a drink as there is never enough staff serving so you won't get served before the show, or during the interval anyway. The drinks are an extortionate price, £7 for a pint. And not enough toilets so best not to drink anyway as you'll need a tag team covering bar and toilet queues. On our last visit we queued for 25 minutes to be told they only sold the beer we wanted in the bar upstairs, and the other beer was sold by a lady on a stand alone bar the other side of the room. such a waste of time.
So overall not great. Security, bars, toilets all need work. The gigs held here are amazing, we are so lucky, but the venue organisation lets it down.
翻译:自大厅重新开放以来,我已经第四次参观了。建筑很棒,但是不喜欢新的阳台。灯光下,非常热。昨晚参加了 Wulfrun 大厅的演出。外面有很多人,因为主厅有一支乐队在演奏。我们不知道这一点,而且由于没有一个保安人员询问你是去参加哪场演出,所以我们排错了队 45 分钟,然后不得不加入正确的队列(这种情况发生在很多人身上,不仅仅是我们。)
然后,前面的一位女士被告知她不能带香水进去,并被建议扔掉,她指出香水要 70 英镑,所以不能带,所以她不得不把它带回车里。有些人在排队时检查了包,有些人没有,其他人在你经过金属探测器时检查,但由于有一次没有人看屏幕,很多人就直接走了过去。我可以保证那里有人的包里有香水。
接下来,一位女士打开了一扇额外的门,因为进去的时间太长了,但是因为没有人知道发生了什么,所以我们被阻止从原来的门进去,所以这有什么意义呢!
我们从其他的访问中吸取了教训,甚至不要费心去喝一杯,因为服务人员永远不够,所以无论如何在演出前或中场休息期间你都不会得到服务。饮料的价格高得离谱,一品脱要 7 英镑。厕所也不够,所以最好不要喝酒,因为你需要一个团队来负责酒吧和厕所的排队。在我们上次访问的时候,我们排了 25 分钟的队,被告知他们只在楼上的酒吧卖我们想要的啤酒,另一种啤酒是由房间另一边独立酒吧的一位女士卖的。真是浪费时间。
所以总的来说不太好。安全、酒吧、厕所都需要改进。在这里举办的演出很棒,我们很幸运,但场地组织让人失望。