点评:Be careful when booking a campsite at Croft State Park if you specifically need full hookups.
Before booking, I asked whether the campground had sewer hookups and was told “yes.” Based on that information, I reserved a site. When I arrived Sunday with my motorhome, I discovered there were no sewer hookups at the campsite itself—only a central dump station. Since full hookups were a requirement for our trip, I pulled into the site and then immediately left.
The next morning (Monday), I called and left a message explaining the situation and requesting a call back regarding a refund. I never received a return call. I called again Tuesday and was told refunds are not offered.
My issue is not the refund policy itself; it’s that I was given incorrect information when I booked and then did not receive a return call after requesting one.
If sewer hookups at your campsite are important to you, I would recommend verifying exactly what is available before making a reservation.
For anyone looking for a true full-hookup campground in the area, we ended up staying at Pine Ridge Campground and had a great experience. The campground was clean and well maintained, the staff was friendly, the pool was excellent, and golf cart rentals were available for only $20 per day. We were very happy with our stay there.
翻译:如果您特别需要克罗夫特州立公园的全套设施,预订营地时务必谨慎。
预订前,我询问营地是否有污水排放接口,得到的答复是“有”。基于此信息,我预订了一个营位。周日我开着房车到达时,发现营地本身并没有污水排放接口,只有一个中央污水处理站。由于全套设施是我们此行的必要条件,我把车开进营位后立即离开了。
第二天早上(周一),我打电话留言说明了情况,并请求他们回电退款。但我一直没有收到回复。周二我又打了一次电话,被告知营地不提供退款。
我的问题不在于退款政策本身,而在于预订时我得到了错误的信息,而且在请求回电后也没有收到回复。
如果您非常在意营地的污水排放接口,我建议您在预订前务必确认营地的具体设施情况。
如果您正在寻找该地区设施齐全的露营地,我们最终选择了松岭露营地 (Pine Ridge Campground),体验非常棒。露营地干净整洁,维护良好,工作人员热情友好,泳池也很棒,而且高尔夫球车租赁价格仅为每天 20 美元。我们对在那里的住宿非常满意。