点评:I do not recommend this company. My family of 6 wanted a private tour to see dolphins and manatees. Booking the tour was cumbersome and took a number of emails and phone calls to accomplish it. Not being from Melbourne, we depended upon GPS to get us to the launch site, but Google Maps does not recognize the address and steers you wrong. I spent about an hour the day before the tour trying to verify the launch site, and there is no signage at the location. When I called the company, I got only voice mail. I emailed, and Captain Bob sent directions for a new launch site considerably farther away from where we were staying. The directions in the email did not match the street address given in the email, and as a result we were waiting at the opposite end of a long parking lot from where the boat was waiting. I called Captain Bob and figured out how to find him. What I was not expecting when we found Captain Bob (only about 5 minutes later and still before the scheduled time of departure) was an immediate scolding for having waited at the building that had the street address printed on it that was in Captain Bob’s email. No greeting. No pleasantries. Just a lengthy harangue from our host. I finally had to ask him why he was trying to make me feel bad, at which point he tried to pass his conduct off as a joke (it wasn’t).
The first hour of the tour was a close up look at real estate along the Indian River. We eventually found a pod of dolphins and he spent a good amount of time letting us view them. His attempt to find manatees was very limited, and we saw none before it was time to go back. His comparing Nancy Pelosi to the age of dinosaurs interjected politics that did not match our own into a wildlife tour. The scolding I received before ever getting on the boat set a negative tone for the whole experience.
翻译:我不推荐这家公司。我们一家六口想参加一个私人观赏海豚和海牛的旅行团。预订过程非常繁琐,我们来回发了好几封邮件,打了好几个电话才最终完成。由于我们不是墨尔本本地人,只能依靠GPS导航到出发点,但谷歌地图无法识别地址,总是把我们导错。我在旅行前一天花了大约一个小时试图确认出发点,结果发现那里没有任何指示牌。我打电话给公司,却只能留言。我发了邮件,船长鲍勃回复说要去一个新的出发点,但这个地点离我们住的地方远得多。邮件里的路线和地址也不符,结果我们白白浪费了时间,在长长的停车场另一端等着船。最后,我打电话给鲍勃船长,才找到他。找到鲍勃船长时(只晚了大约5分钟,而且离预定出发时间还有一段时间),我万万没想到他会立刻训斥我,就因为我们在鲍勃船长邮件里提到的那栋印着街道地址的建筑前等候。没有问候,没有寒暄,我们的主人就对我进行了一番长篇大论的训斥。我最后不得不问他为什么要让我感到难堪,这时他才试图把自己的行为解释为玩笑(但这根本不是玩笑)。
游览的第一个小时是近距离观察印第安河沿岸的房产。我们最终找到了一群海豚,他花了不少时间让我们观赏它们。他寻找海牛的努力非常有限,在我们返回之前,我们一只也没看到。他把南希·佩洛西比作恐龙时代,把与我们自身政治立场格格不入的政治话题强加到野生动物之旅中。还没上船就受到的训斥,为整个旅程定下了不愉快的基调。