点评:This was a major disappointment.
We drove a long way specifically to visit the Home of Dalmatian and even brought our own Dalmatian with us. Before making the trip, we carefully checked the website, which states: “If you are coming with your own dog, please keep it on a leash at all times.” Any reasonable visitor would interpret this as meaning that dogs are welcome, provided they remain leashed.
Instead, we were greeted by a very unfriendly member of staff who instructed us to tie our dog outside at the entrance, where a dedicated waiting area has been set up, and leave him there alone for the entire visit. The explanation was that their own Dalmatians might not like another dog entering “their territory.”
The irony is hard to miss: a place dedicated to celebrating Dalmatians does not actually welcome well-behaved Dalmatians owned by visitors.
If outside dogs are not allowed inside the museum, that is entirely their right. However, this policy should be stated clearly and unambiguously on the website instead of implying the exact opposite. We would never have made the long journey had this been communicated honestly.
Clear information costs nothing. Wasting visitors’ time does.
翻译:这实在令人大失所望。
我们特意驱车长途赶到这里来参观达尔马提亚犬之家,甚至还带上了自己养的达尔马提亚犬。出发前,我们仔细查看了网站上的说明,上面写着:“如果您带着自己的狗狗前来,请始终为其系上牵引绳。”任何通情达理的游客都会把这句话理解为:只要狗狗系着牵引绳,就可以进入参观。
然而,事实并非如此。接待我们的是一位态度极其冷漠的工作人员,他命令我们把狗拴在入口处的指定等候区,并且在整个参观过程中都不许离开。理由是:他们饲养的斑点狗可能不乐意有其他狗闯入“它们的领地”。
这其中的讽刺意味显而易见:一个专为庆祝斑点狗而设立的地方,实际上却不欢迎游客饲养的乖巧听话的斑点狗。如果博物馆不允许外带犬只入内,那是他们的权利。不过,这一规定应当在网站上清晰明确地说明,而不应让人产生完全相反的印象。倘若事先如实告知,我们也不会长途跋涉前来了。
清晰的信息无需任何成本;浪费游客的时间却需要付出代价。