点评:Ms Snow, was the perfect hostess at Melia Hotel. We first went to her very early in the holiday and looked through the brochure. There was no 'pushy' approach but rather a go away and think about it, which I prefer.
Finally we booked our first excursion and we was not dissapointed, in fact everything was so good and so personable that we booked three others in quick succession.
We had private tours the entire time, with excellent tour guides with very good English and incredibly punctual drivers. We paid by card and cash for these, and had no thought that our money or personal details were not safe.
Upon our return, Miss Snow asked how the tour was and genuinely cared about the details. Into the 2nd week of our trip, she asked if we had booked our return transfer to the airport and then proceeded to book this for us, using one of our favorite drivers from the excursions (Mr Khang) and also severely undercutting the price of any taxi offered by the resort.
Miss Snow, then offered to show us the local Cicada resort and because we insisted on walking she walked with us! (She doesnt get any money for this, she just wanted to get to know us better and reassure us of where we were going).
I fully recommend this tour company, reliable, punctual and offer good value but also appearing to pay their staff well.
Snow is a credit to their organisation and you wont regret using this company.
😁 thankyou for all your help,
Iain and Abbie
翻译:Snow女士是梅利亚酒店的完美接待人。假期伊始,我们就去找了她,一起翻阅了宣传册。她没有强迫推销,而是让我们自己考虑,我很喜欢这种方式。
最终,我们预订了第一个短途旅行,结果非常满意。事实上,一切都那么美好,服务也那么贴心,以至于我们很快又预订了三个。
我们全程都享受了私人定制的旅行团,导游英语流利,司机也极其守时。我们用信用卡和现金支付,完全不用担心资金或个人信息的安全问题。
旅行结束后,Snow女士询问了我们的旅行体验,她真心实意地关心每一个细节。到了旅行的第二周,她问我们是否预订了回程的机场接送服务,然后帮我们预订了,用的是我们之前旅行团里最喜欢的司机之一(Khang先生),而且价格比酒店的任何出租车都便宜得多。
Snow小姐主动提出带我们去当地的蝉鸣度假村,因为我们坚持要步行,她就陪我们一起走了!(她没有收取任何费用,只是想更好地了解我们,并让我们放心前往目的地。)
我强烈推荐这家旅行社,他们可靠、准时,价格合理,而且看起来也给员工支付了不错的薪水。
Snow小姐是这家旅行社的骄傲,选择这家公司绝对不会后悔。
😁 谢谢你们的帮助!
Iain和Abbie