点评:This was my second spa day at Burnham Beeches Hotel & Spa, and once again it didn't disappoint.
From the moment I arrived, I was greeted with such a warm welcome by Ian. He immediately gave me my spa pass, towel, robe and slippers before showing me to the spa. He was incredibly accommodating and kindly rearranged my treatments so I could have my pedicure and facial back-to-back rather than separately, which made the day so much more relaxing.
When it was time for my treatments, Ian showed me upstairs and even brought me a delicious smoothie, which was such a thoughtful touch.
My treatments were with Erica, who I've had a pedicure with before, and she is absolutely fantastic. She's so friendly, professional and genuinely passionate about what she does. My pedicure was excellent, and the facial was one of the most relaxing I've ever had, I actually fell asleep! My skin felt amazing afterwards.
After my treatments, I enjoyed a lovely afternoon tea. I couldn't fault either the food or the service. Unfortunately, I didn't catch the name of the gentleman serving us, but he was warm, attentive and friendly throughout.
I then went back to the spa to make the most of the facilities, and the team even gave me a fresh towel and robe, which was another thoughtful gesture and really added to the experience.
What really makes this spa stand out is the staff. Everyone is welcoming, attentive and genuinely happy to help, creating such a calm and relaxing atmosphere. Ian, in particular, is such an asset to the hotel. He remembered me from my previous visit and went above and beyond to make the day feel special from start to finish. Erica is incredibly talented, and you can tell she truly loves what she does.
I left feeling completely relaxed and thoroughly looked after. I wouldn't hesitate to recommend Burnham Beeches Hotel & Spa, and I'll definitely be returning for a third visit!
翻译:这是我第二次在伯纳姆比奇斯酒店及水疗中心享受水疗服务,这一次也同样没有让我失望。
从我抵达的那一刻起,伊恩就热情地接待了我。他立刻递给我水疗通票、毛巾、浴袍和拖鞋,随后带我前往水疗区。他极其贴心周到,还特意重新安排了我的护理项目,让我能够连续进行足疗和面部护理,而不是分开进行,这让整个日子变得更加轻松惬意。
到了接受护理的时间……伊恩带我上楼,还给我端来一杯美味的冰沙,这份贴心的举动真是暖到心坎里了。
为我提供护理服务的是埃丽卡,我之前也接受过她的足疗服务,她真的出色至极。她既友善又专业,对自己的工作充满热情。我的足疗体验棒极了,而面部护理更是我经历过最放松的体验之一——我甚至睡着了!护理结束后,我的肌肤感觉状态极佳。
护理结束后,我还享受了一顿惬意的下午茶。无论是食物还是服务,都无可挑剔。可惜我没记住为我们服务的那位男士的名字,不过他全程都热情、细心且友善。
之后我又回到水疗中心尽情享用各项设施,工作人员还为我提供了新的毛巾和浴袍,这一贴心的举动也大大提升了我的体验感。
这家水疗中心最出色的地方就是其员工。每个人都热情好客、细心周到,而且真心乐于提供帮助。这里营造出了一种宁静又放松的氛围。伊恩更是酒店的得力助手——他记得我上次入住时的样子,还竭尽全力让我的这一天从始至终都过得格外特别。埃丽卡才艺出众,从她身上能感受到她对工作的热忱与热爱。
离开时,我感到身心完全放松,也真切体会到了被悉心照顾的温暖。我会毫不犹豫地向大家推荐伯纳姆比奇斯酒店及水疗中心,以后也一定会再来第三次!