点评:Very Disappointing Experience – Not Recommended If You Don’t Have Your Own Car
Our experience at Kelso Conservation Area was extremely frustrating from start to finish.
First, the entrance road was barricaded, so our Lyft driver had to find another entrance just to drop us off. Getting there was already inconvenient.
Second, regarding the chairlift, the employee who was supposedly assigned to monitor safety was just sitting there sipping coffee. There was no clear information or proper reminder that the last chairlift ride going down was at 4:00 PM. We arrived at 4:02 PM, just two minutes past the cutoff, hoping to take the chairlift back down, but we were not accommodated at all. A little consideration and better communication would have made a big difference.
Lastly, getting home was another headache. We booked a Lyft using the same address, but the driver went to the other entrance, which was apparently the designated entrance, only to find it closed. Because of this confusion, we had to cancel the ride. The entrance staff then advised us to book a Milton taxi instead, which cost us an additional $25.
Overall, the transportation arrangements, lack of clear information, and poor customer experience made our visit stressful rather than enjoyable.
I would not recommend visiting Kelso Conservation Area if you don’t have your own car. Make sure you have private transportation because getting in and out of the area can be a real challenge.
Definitely not the experience we expected.
翻译:体验极其糟糕——如果没有自己的车,绝对不推荐前往
我们在凯尔索自然保护区的经历从始至终都令人沮丧。
首先,入口处的道路被封锁了,因此我们的Lyft司机不得不另寻入口才能让我们下车。光是抵达那里就已经十分不便。
其次,关于缆车服务,负责监督安全的工作人员居然只是坐在那里喝咖啡。并没有任何明确的信息或适当的提醒来说明最后一班下山缆车的运行时间是下午4点。我们在下午4点02分到达,仅比截止时间晚了两分钟,本希望能搭乘缆车下山,但完全未能如愿。倘若能多些体贴与更好的沟通,情况就会大不一样了。
最后,回家的过程也颇为麻烦。我们使用相同的地址预订了Lyft服务,但司机却去了另一个入口——显然那才是指定的入口。结果却发现入口处闭门谢客。由于这种情况,我们不得不取消这次游览。门口的工作人员随后建议我们改叫Milton出租车,这又让我们多花了25美元。
总的来说,交通安排混乱、信息不透明以及糟糕的顾客体验使得我们的行程充满压力,根本谈不上愉快。
如果你没有自己的车,我并不推荐前往Kelso保护区游览。务必准备私人交通工具,因为进出该地区实在是个大难题。
这绝对不是我们预期中的体验。