点评:It’s ok here but personally wouldn’t come again because of the theatre , late lounge situation mostly.
We came on a festival break - the way Heythrop works of an evening is that they have one act in late lounge and one in theatre. You have to choose which one you want to see - so we wanted to see both acts appearing at same time but had to choose one - this is disappointing. On all nights this happened.
Other warners you get to see all acts.
Rooms are nice. I suggest stay in south wing to be near venues.
Car park though is a walk away from south wing reception and there is no porter service for cases so you have to deal with that yourself which for some guests may be a problem.
Staff are very nice. We ate in Travelling Duke and the food was good but same menu all weekend and therefore choices were limited.
A silly thing I find irritating is each time we’ve been here is that there’s only ever half a toilet roll in our bathroom - no spare. We try and help by not having room serviced as there’s no need really. So had to find a cleaner to get a toilet roll spare as you never know if you might run out in an emergency ! Quite reluctant to provide also !!
Having been to many warners this is one I wouldn’t return to I’m afraid.
Also can’t see how it’s a Reserve category.
They haven’t quite got it right here.
But in general was a nice sunny weekend.
翻译:这里还可以,但就我个人而言,我不会再来了,主要是因为剧院和深夜休息室的情况。
我们是趁着节日假期来的——海斯罗普酒店的演出安排是这样的:晚上在深夜休息室和剧院各安排一场演出。你必须二选一——我们本来想同时看两场演出,但只能二选一——这很令人失望。这种情况每晚都发生。
其他华纳酒店则不同,你可以看到所有演出。
房间不错。我建议住在南翼,这样离演出场地更近。
不过,停车场离南翼接待处有点远,而且没有行李搬运服务,所以你得自己处理,这对一些客人来说可能不太方便。
员工都很友善。我们在Travelling Duke餐厅用餐,食物不错,但整个周末菜单都一样,选择有限。
我觉得很烦的一点是,每次来这里,我们房间的卫生间里都只有半卷卫生纸——没有备用的。我们尽量不要求客房服务,因为其实没必要。所以不得不找清洁工拿备用厕纸,因为你永远不知道万一紧急情况下厕纸用完了怎么办!他们也不太愿意提供!
去过很多华纳兄弟酒店,恐怕这家我不会再来了。
我也不明白它怎么会被列为“预订”级别。
他们在这里做得并不尽如人意。
不过总的来说,周末阳光明媚,很愉快。