点评:The vans are ancient and unreliable, requiring you to constantly worry about daily mileage. You literally have to stop when the engine overheats, and every single morning you must refill the engine coolant just to avoid breaking down.
The owner, Rodrigo, seems kind at first, but when problems arise, he reveals his true nature.
We were never informed about the 100 km/day limit until we actually picked up the van, meaning our original trip became completely unsustainable. We had to cut our itinerary in half, return the van early, and rent from a different company, wasting both time and money.
Worse yet, despite agreeing at pick-up not to charge us for the extra kilometres he failed to mention, Rodrigo suddenly demanded payment at checkout and used contract penalties against us.
PAY ATTENTION: we signed a one-page contract, only to discover later it had three pages full of hidden penalties and conditions. To top it all off, he charged us a €200 fee for exceeding 100 km/h—a rule and penalty that were never communicated to us (it was in one of the hidden page of the contract).
I have proof of everything.
In the end, we spent more than we would have with a professional agency and had a miserable experience with both the vehicle and the owner!
翻译:这些厢式货车又旧又不可靠,让人不得不时刻担忧每日行驶里程是否超标。一旦发动机过热,就不得不停车;为了防止抛锚,每天早晨还都必须重新添加冷却液。
车主罗德里戈起初看起来和善可亲,但一旦出现问题,他的真面目就暴露无遗。
直到提车当日,我们才得知每日行驶里程不得超过100公里的限制,这导致我们原本的行程完全无法实施。我们不得不将行程安排缩减一半,提前归还面包车,然后从另一家公司租用车辆,这样既浪费了时间又浪费了金钱。
更糟糕的是,虽然在取车时双方已约定不会对超出里程收费,但罗德里戈却在结账时突然要求我们付款,还以合同中的惩罚条款来要挟我们。
请注意:我们签署的只是一页纸的合同,后来才发现其实是三页长的内容,里面全是隐藏的惩罚条款与限制条件。最离谱的是……他以我们车速超过100公里/小时为由收取了200欧元的费用——这一规定及处罚措施此前从未告知我们(它藏在合同的某个隐蔽页面里)。
我拥有所有相关证据。
最终,我们所花费的费用甚至比找专业租赁机构还要多,而且车辆和车主都让我们体验极差!