点评:Charge me $500 for a scratch that wasn't for me and would take less than $20 to buff out ! Photos DO NOT RENT FROM THEM! Rented a car from them for one day at the Frankfort Airport. Car was so dirty that I could not even tell you if there was any scratches on it or not literally had not been washed in weeks I even took a video that showed that on the windshield and the hood you can literally draw anything in the dirt that was on the car. Tank was completely empty! I had to go straight to the gas station because the fuel light was on. And then when I returned the car it took the person checking me and almost 10 minutes to over the car he looked like he was buying a brand new Lamborghini for himself and wanted to make sure there was not even a Nick or scratch on the car. Then he says there is a three inch small scuff on the back top of the bumper like someone had scuffed it removing a bag I told him there was no way that could have been me because we didn't use the back and that was so covered with dust you wouldn't have been able to see it anyway. He was extremely rude and then later that evening when I got my bill they charged me almost 600 dollars for a scratch that would be normal wear and tear even if it was caused by someone who rented the car!
翻译:他们竟然就一个我并未造成的划痕向我收取500美元,而修复这个划痕的成本其实不到20美元!绝对不要从他们那里租车!我在法兰克福机场从他们那儿租了一辆车,只租了一天。车子脏得要命,我甚至都看不出上面有没有划痕——它显然好几周都没洗过了。我还拍了视频,视频里能清楚看到挡风玻璃和引擎盖上的污垢,甚至可以在那些脏迹上随便画画。更离谱的是,油箱完全是空的!由于油量警告灯亮了,我不得不直接开车去加油站。后来还车时,负责检查的车辆检查员花了将近10分钟来仔细检查车子。他当时的样子就像是要给自己买一辆崭新的兰博基尼,生怕车子上出现哪怕一点划痕似的。然后他说保险杠背面的上方有个三英寸长的小划痕,像是有人在取下行李时弄伤的。我告诉他那绝不可能是我弄的,因为我们根本没用过车的后部,而且那里积满了灰尘,根本看不出有什么划痕。他态度极其无礼。后来当晚我收到账单时,发现他们就这么一道就算作正常磨损的划痕就向我收取了近600美元的费用——即便这划痕真是租车的人造成的也是如此!