点评:Over €750 hidden costs charged at the desk
Avoid!!!
Even though the booking was made through Booking.com, Wheego lists and provides its services there and is therefore responsible for all desk policies and fees.
I was forced to advance over €750 at the counter because of undisclosed and misleading policies. Only on arrival was I told that American Express is not accepted for the deposit. When I used a Visa debit card instead, I was informed this voided the insurance I had already purchased on booking.com, leaving me no choice but to buy mandatory insurance for an extra €204.15.
Additional unexpected charges, highway fees, a €199 traffic fines deposit (held for 6 months), VAT, and a €299 pre-authorisation — over €750 paid at the counter, none of which was clearly disclosed upfront- on top of £287.28 paid beforehand on booking.com!!
Stressful, misleading, and unacceptable. Complete scam. Stay clear of this company!
翻译:前台收取超过 750 欧元的隐性费用
千万别去!!!
虽然是通过 Booking.com 预订的,但 Wheego 也在该平台上提供服务,因此所有前台政策和费用均由其负责。
由于未披露且具有误导性的政策,我被迫在柜台预付了超过 750 欧元。直到抵达后,我才被告知押金不接受美国运通卡。当我改用 Visa 借记卡时,被告知这将使我之前在 Booking.com 上购买的保险失效,迫使我额外支付 204.15 欧元购买强制性保险。
此外,还有额外的意外费用,包括高速公路通行费、199 欧元的交通罚款押金(冻结 6 个月)、增值税以及 299 欧元的预授权——总共在柜台支付了超过 750 欧元,所有这些费用都没有事先明确告知——而这还不包括我之前在 Booking.com 上支付的 287.28 英镑!!
令人倍感压力、被误导且无法接受。彻头彻尾的骗局。远离这家公司!