点评:Our family had an absolutely wonderful experience with our Sri Lanka travel agency, owned by Sunari. She carefully prepared our entire 10-day tour, making sure every detail was well planned and stress-free for our family.
What truly stood out was her genuine care—she constantly checked on us throughout the journey just to ensure we were safe and enjoying our trip. She even went the extra mile by securing our scenic train tickets, which were extremely difficult to get at the time.
Sunari’s customer service is exceptional. She never asked for any advance payment and trusted us to pay only after the entire journey was completed, which speaks volumes about her integrity and professionalism.
She also provided us with very helpful guidance, especially with visa processing, making our entry to Sri Lanka smooth and easy. The most touching moment was when she personally met us and surprised us with personalized mugs featuring our family photos taken in Sri Lanka—a gesture we will always treasure.
We highly recommend Sunari to anyone planning a trip to Sri Lanka. She turns travel into a truly memorable and heartfelt experience. 🌿🇱🇰
翻译:我们一家人通过Sunari经营的斯里兰卡旅行社获得了非常棒的旅行体验。她精心安排了我们为期10天的行程,确保每个细节都安排妥当,让我们全家轻松无忧。
最令人印象深刻的是她真诚的关怀——在整个旅程中,她不断地询问我们的情况,确保我们安全愉快。她甚至还特意帮我们预订了当时非常难买的观光火车票。
Sunari的客户服务堪称一流。她从未要求我们预付任何费用,而是让我们在整个旅程结束后再付款,这充分体现了她的诚信和专业精神。
她还为我们提供了非常有帮助的指导,尤其是在签证办理方面,使我们顺利轻松地入境斯里兰卡。最令人感动的是,她亲自来见我们,并送给我们印有我们在斯里兰卡拍摄的全家福照片的定制马克杯——这份心意我们将永远珍藏。
我们强烈推荐Sunari给所有计划前往斯里兰卡旅行的人。她会让旅行变成一段真正难忘而温馨的体验。 🌿🇱🇰