点评:From the moment we contacted the wild plus team especially Esther was very helpful and professional. She organised according to our budget and wishlist. She made sure there was clear communication and all our requests were taken into consideration.
Overall the experience was great apart from a few hiccups regarding accommodations which was mostly because of the different resorts and not because Wild escapades lacked effort.
For the Tsavo East and Amboseli we were given our first guide named Charles, who was old but very sweet and polite and we had a wonderful drive with him. For the next part of our journey into Masai Mara we had the pleasure of hanging out with an expert guide named Milton. If you ever get the chance to go on a safari with Milton you will see how engaged he is and how fun it is to listen to him explain about the savannah and the animals. Milton was punctual, polite and caring. He made sure we all had a great time.
Overall a great safari company and excellent customer service for even the pickiest people like yours truly;)
翻译:从我们联系Wild Plus团队的那一刻起,尤其是Esther,她非常乐于助人且专业。她根据我们的预算和愿望清单安排行程,确保沟通顺畅,并认真考虑了我们提出的所有要求。
总的来说,除了住宿方面出现了一些小问题外,整个体验都非常棒。住宿方面的问题主要是由于各个度假村的安排不同造成的,并非Wild Plus团队不够努力。
在察沃东部国家公园和安博塞利国家公园,我们遇到了第一位向导Charles,他年纪虽大,但非常和蔼可亲,彬彬有礼,我们和他一起度过了一段美好的旅程。接下来前往马赛马拉的旅程中,我们有幸与一位名叫Milton的资深向导同行。如果你有机会和Milton一起参加safari,你就会感受到他的热情,聆听他讲解草原和动物的知识也妙趣横生。Milton守时、礼貌、体贴,确保我们每个人都玩得尽兴。
总的来说,这是一家很棒的旅行社,客户服务也非常好,即使像我这样最挑剔的人也会满意;)