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marios p
Not satisfied
Zurich Airport的点评
点评：Not satisfied at all. I was travelling from Zurich to Larnaca through a connected flight via Athens. Firstly, I wasn't directed properly by a staff member, as to where to do check in. I was flying with Aegean and she pointed me to a row of desks with the sign of SWISS Airlines on them. When I mentioned her again that I was flying with AEGEAN, she replied ironically: 'What? You don't believe me?'
Then, at the check in, I mentioned to the staff member that I had a connecting flight, to reassure that I would pick up my baggage at Larnaca, which was my final destination, and not Athens, which was a connecting airport stop. The specific member insisted that I should pick up my baggage from Athens airport and again do the whole procedure of checking in, in Athens airport. This costed me two hours for waiting my baggage at Athens airport and reporting them missing (they weren't missing, they were just automatically transferred to Larnaca), instead of having a rest there.
Moreover, the airport is not very passenger - friendly. The only places where you can eat something (cafes like starbucks or shops selling sandwiches etc) are located at the departure gates. In the duty - free zone of the airport, there are no restaurants, cafes or simply chairs for the passengers to sit in the corridors, but only chocolate shops, a few bars, perfume shops etc
Overall, it was far from a positive experience and a shame for Switzerland, which is considered one of the top countries in the world.
Then, at the check in, I mentioned to the staff member that I had a connecting flight, to reassure that I would pick up my baggage at Larnaca, which was my final destination, and not Athens, which was a connecting airport stop. The specific member insisted that I should pick up my baggage from Athens airport and again do the whole procedure of checking in, in Athens airport. This costed me two hours for waiting my baggage at Athens airport and reporting them missing (they weren't missing, they were just automatically transferred to Larnaca), instead of having a rest there.
Moreover, the airport is not very passenger - friendly. The only places where you can eat something (cafes like starbucks or shops selling sandwiches etc) are located at the departure gates. In the duty - free zone of the airport, there are no restaurants, cafes or simply chairs for the passengers to sit in the corridors, but only chocolate shops, a few bars, perfume shops etc
Overall, it was far from a positive experience and a shame for Switzerland, which is considered one of the top countries in the world.
翻译：完全不满意。我从苏黎世经雅典转机前往拉纳卡。首先，工作人员没有正确地告诉我该在哪里办理登机手续。我乘坐的是爱琴海航空的航班，而她却指给我看一排印有瑞士航空标志的柜台。当我再次向她说明我乘坐的是爱琴海航空的航班时，她讽刺地回应道：“什么？你不相信我吗？”
随后，在办理登机手续时，我向工作人员提及我有一趟中转航班。我试图向工作人员说明，我会在最终目的地拉纳卡提取行李，而不会在中转站雅典提取。但那位工作人员坚持要求我必须在雅典机场提取行李，然后重新办理一次登机手续。结果，我原本可以在雅典休息一下的，却不得不在那里等了两个小时，还不得不申报行李丢失（其实行李并未丢失，只是被自动转运到了拉纳卡）。此外，这个机场对乘客并不友好。唯一能吃点东西的地方（如星巴克之类的咖啡馆或卖三明治的店铺）都位于登机口附近。在机场的免税区，没有餐馆、咖啡馆，走廊里甚至连供乘客坐下的椅子都没有，只有巧克力店、几家酒吧、香水店等等。
总的来说，这次体验糟糕至极，对瑞士来说实属遗憾。这个国家被视为世界顶尖的国家之一。
随后，在办理登机手续时，我向工作人员提及我有一趟中转航班。我试图向工作人员说明，我会在最终目的地拉纳卡提取行李，而不会在中转站雅典提取。但那位工作人员坚持要求我必须在雅典机场提取行李，然后重新办理一次登机手续。结果，我原本可以在雅典休息一下的，却不得不在那里等了两个小时，还不得不申报行李丢失（其实行李并未丢失，只是被自动转运到了拉纳卡）。此外，这个机场对乘客并不友好。唯一能吃点东西的地方（如星巴克之类的咖啡馆或卖三明治的店铺）都位于登机口附近。在机场的免税区，没有餐馆、咖啡馆，走廊里甚至连供乘客坐下的椅子都没有，只有巧克力店、几家酒吧、香水店等等。
总的来说，这次体验糟糕至极，对瑞士来说实属遗憾。这个国家被视为世界顶尖的国家之一。
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