下载App
资质规则
旅行
账户
angga a
Thanks for making it an unforgettable experience..
Addu Scuba Dive Maldives的点评
点评：I wasn't even asking for anything unreasonable, I just had a simple question. If you couldn't share the documentation for whatever reason, that would have been completely fine (since they mentioned it at first, they offered to give me some nice photos and videos as a gesture because they couldn't take me to coral house).
What disappointed me was that nobody replied at all. Being left without any response is frustrating and gives the impression that customer service ends once the reservation is made. I believe customers should be treated with the same level of care after booking as they are before booking. That's what creates trust and leaves a lasting positive impression.
I initially had a very good impression of this dive center, but the lack of communication afterward completely changed my opinion. The experience left me feeling ignored, and unfortunately, it overshadowed what had started as a positive interaction.
What disappointed me was that nobody replied at all. Being left without any response is frustrating and gives the impression that customer service ends once the reservation is made. I believe customers should be treated with the same level of care after booking as they are before booking. That's what creates trust and leaves a lasting positive impression.
I initially had a very good impression of this dive center, but the lack of communication afterward completely changed my opinion. The experience left me feeling ignored, and unfortunately, it overshadowed what had started as a positive interaction.
翻译：我甚至并没有提出什么过分的要求，只是有个简单的问题而已。如果因为某种原因他们无法提供文档，那也完全没问题（毕竟他们一开始就提到，由于不能带我去珊瑚屋，便主动提出送我一些精美的照片和视频作为补偿）。
让我失望的是，根本没有人回复我。得不到任何回复令人沮丧，这给人一种“一旦完成预订，客服服务就到此为止”的印象。我认为，顾客在预订后理应得到与预订前同等的关怀。只有这样才能建立信任，留下持久的美好印象。
起初我对这家潜水中心印象很好，但后来缺乏沟通彻底改变了我的看法。这次经历让我感觉自己被忽视了，很遗憾。它掩盖了原本是一次积极的互动这一事实。
让我失望的是，根本没有人回复我。得不到任何回复令人沮丧，这给人一种“一旦完成预订，客服服务就到此为止”的印象。我认为，顾客在预订后理应得到与预订前同等的关怀。只有这样才能建立信任，留下持久的美好印象。
起初我对这家潜水中心印象很好，但后来缺乏沟通彻底改变了我的看法。这次经历让我感觉自己被忽视了，很遗憾。它掩盖了原本是一次积极的互动这一事实。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
