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资质规则
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mags f
Unreliable and rude
St James Travel And Tours的点评
点评：We arrived at Grenada and were greeted by a rep who told us she would come to meet us at 9 am the following day. She did not ask if it was okay for us. We had wanted a lie in after a long journey, but got up anyway. No-one came so after waiting 20 mins we had breakfast in the adjoining area and told Reception we would be there. At 2.30 in the afternoon, when we were sleeping in our rom, Reception called to say the Rep had arrived, 5 hours late and no apology, so we refused to go down, saying we did not want any tours. The Airport rep had given us a letter saying they would let us know the day before we left what time pick up would be. Nothing. So on our final morning, Reception called them, and they eventually phoned later to say they would come at 1.45, which would leave us hours kicking our heels at the airport before our flight. Instead we got a taxi. Utterly hopeless and rude.
翻译：我们抵达格林纳达后，一位接待员告诉我们她会在第二天早上9点来接我们。她没有问我们是否方便。长途旅行后我们本来想睡个懒觉，但还是起床了。结果没人来，等了20分钟后，我们在隔壁吃了早餐，并告诉前台我们会在那里等。下午2点半，我们正在房间里睡觉时，前台打电话来说接待员到了，迟到了5个小时，而且没有道歉。所以我们拒绝下去，说我们不想参加任何旅游团。机场的接待员给我们写了一封信，说会在我们离开的前一天通知我们接机时间。结果什么也没收到。最后一天早上，前台打电话给他们，他们后来才打电话来说会在1点45分来，这意味着我们要在机场白白浪费好几个小时才能登机。最后我们只好打车过去。真是太糟糕了，而且服务态度也很差。
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