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Worst exp with Tripjada - Sikkim Darjeeling tour
Tripjyada Tour Operator的点评
点评：We recently completed a 9‑day Sikkim–Darjeeling tour with the same operator, but our experience with the hotels was very disappointing.
The operator promised 3‑star hotels, but in Darjeeling we were given a property that did not even qualify as a single star. The hotel failed to provide basic amenities like towels, citing laundry issues. Hygiene standards were poor, some rooms had broken toilet seats, and the main door quality was unacceptable.
In Lachung, our booking was changed at the last minute. The hotel originally promised denied our reservation, and after contacting the operator’s team we were shifted to another hotel, which was also below standard. Even driver is not aware abt hotel change,
Whenever we raised complaints, the operator’s response was dismissive — they repeatedly said, “We can’t update now.”
Overall, the accommodation provided was far below the promised standard, and the lack of accountability from the operator made the experience frustrating.
The operator promised 3‑star hotels, but in Darjeeling we were given a property that did not even qualify as a single star. The hotel failed to provide basic amenities like towels, citing laundry issues. Hygiene standards were poor, some rooms had broken toilet seats, and the main door quality was unacceptable.
In Lachung, our booking was changed at the last minute. The hotel originally promised denied our reservation, and after contacting the operator’s team we were shifted to another hotel, which was also below standard. Even driver is not aware abt hotel change,
Whenever we raised complaints, the operator’s response was dismissive — they repeatedly said, “We can’t update now.”
Overall, the accommodation provided was far below the promised standard, and the lack of accountability from the operator made the experience frustrating.
翻译：我们最近参加了同一家旅行社组织的为期9天的锡金-大吉岭之旅，但酒店体验却非常令人失望。
旅行社承诺入住三星级酒店，但在大吉岭，我们入住的酒店甚至连一星都达不到。酒店以洗衣问题为由，拒绝提供毛巾等基本设施。卫生状况极差，部分房间的马桶座圈损坏，大门质量也令人无法接受。
在拉春，我们的预订在最后一刻被更改。原先预订的酒店拒绝了我们的预订，在联系旅行社后，我们被安排到另一家同样低于标准的酒店。甚至连司机都不知道酒店已经更换。
每次我们提出投诉时，旅行社的回应都敷衍了事——他们反复强调“我们现在无法更改”。
总而言之，提供的住宿远低于承诺的标准，旅行社缺乏责任感，令我们感到非常沮丧。
旅行社承诺入住三星级酒店，但在大吉岭，我们入住的酒店甚至连一星都达不到。酒店以洗衣问题为由，拒绝提供毛巾等基本设施。卫生状况极差，部分房间的马桶座圈损坏，大门质量也令人无法接受。
在拉春，我们的预订在最后一刻被更改。原先预订的酒店拒绝了我们的预订，在联系旅行社后，我们被安排到另一家同样低于标准的酒店。甚至连司机都不知道酒店已经更换。
每次我们提出投诉时，旅行社的回应都敷衍了事——他们反复强调“我们现在无法更改”。
总而言之，提供的住宿远低于承诺的标准，旅行社缺乏责任感，令我们感到非常沮丧。
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