点评:I had an outstanding experience and would absolutely book this ride again. Before my trip, they asked if I could switch to a different ride time to help accommodate their horses, and I was happy to do so. Unfortunately, I was then delayed nearly three hours by a major car accident on the way, and I was certain I would miss my ride. They graciously waited for me, which I truly appreciated.
There were only three guests on our ride, making it feel much more personal. Our wrangler, who was from New Zealand and spending her second summer here, was friendly, knowledgeable, and shared a lot of interesting information about the area.
I was especially impressed with how accommodating the staff was. One guest wasn’t comfortable riding up to Little Beehive because of the height, so they thoughtfully adjusted the ride. She was able to relax and enjoy tea at the teahouse while her husband and I continued on to the top before meeting back up. It was a simple but excellent solution that allowed everyone to enjoy the experience at their own comfort level.
The horses were in excellent condition, the tack was clean and well maintained, and the horses were responsive and well trained. Overall, it was a fantastic experience with knowledgeable staff who clearly care about both their guests and their horses. Highly recommended!
翻译:我的体验棒极了,以后肯定还会再预订这项骑马活动。出行前,他们询问我是否可以更改骑马时间以便安排马匹,我欣然同意。可惜的是,路上发生了一起严重车祸,导致我迟到了近三个小时,我当时以为自己肯定赶不上了。但他们还是贴心地带着马匹耐心等我,这份心意让我深受感动。
那次骑马活动中只有我们三位客人,因此体验感更加亲切温馨。带队的牧马人……她来自新西兰,正在这里度过第二个夏天。她待人友善、见多识广,还分享了许多关于这一地区的有趣信息。
让我印象最深的还是工作人员的周到体贴。有一位游客因为恐高而不敢乘坐缆车上到小蜂巢峰,于是工作人员贴心地调整了行程安排。那位游客得以安心地在茶室里品茶休息,而我和她的丈夫则继续前往山顶,随后再与她会合。这是一个简单却出色的解决方案,让每个人都能在自己感到舒适的程度上享受这段体验。
马匹的状态极佳,马具也干净且保养得很好;马儿们反应灵敏、训练有素。总的来说,这是一次美妙的体验——工作人员知识渊博,显然既关心客人也爱护马匹。强烈推荐!