点评:I booked a two-night stay in a stargazer pod. Upon check-in, an older member of the reception staff continued a conversation with another receptionist while processing my arrival, despite my having just paid £450. This did not create a professional first impression.
On arriving at the pod, I immediately noticed significant wear and tear. I contacted the receptionist straight away to report these pre-existing issues, particularly as a £200 damage deposit had been taken and I wished to ensure I would not later be held responsible for them.
The deposit itself took three days to be released back to my account.
The pod was generally clean. However, on Saturday morning the shower began flooding. When I called reception , I was informed that the plug had not been fitted correctly and that this was a known issue. The maintenance guy who attended subsequently attributed the problem to the cleaning staff.
In addition, the oven light flashes intermittently, illuminating the pod at night, and the fridge produces a constant droning noise.
We are in the restaurant. The steak pie was disappointing. I requested a spoon from a server named Ellie as it was far too watery , but the request was ignored. After asking for the bill and receiving it, we sat for approximately ten minutes ready to pay, with our jackets on, while Ellie and other members of staff repeatedly walked past without acknowledging us. We eventually went to the reception desk and paid.
The speed limit around the park is 15 mph, yet we observed other guests driving recklessly at speeds well in excess of 30 mph.
The hot tub was the highlight of the stay.
In total, the accommodation cost £450 for two nights, with a £200 security deposit held, and a £100 charge for shooting activities that we did not ultimately pay. Overall, the experience felt overpriced for the standard of accommodation and service received.
翻译:我预订了一个可供两晚住宿的观星舱。办理入住时,尽管我刚刚支付了450英镑,但前台的一位年长工作人员在为我办理手续时仍继续与另一位工作人员交谈。这一举动并未给我留下专业得体的第一印象。
进入观星舱后,我立刻发现它存在明显的破旧痕迹。我立刻联系前台,汇报了这些早已存在的损坏情况。尤其是因为酒店收取了200英镑的损坏押金,我希望能确保自己不会随后为此承担责任。这笔押金过了三天才退回我的账户。
胶囊房总体来说还算干净。不过周六早上,淋浴间开始大量漏水。我打电话给前台后,对方告诉我排水塞没有安装好,而且这是个已知的问题。后来前来处理的维修人员则把问题归咎于清洁人员。此外,烤箱的指示灯间歇性地闪烁,在夜里照亮了那个容器;冰箱则持续发出嗡嗡的噪音。
我们现在在餐厅里。那份牛肉派让人大失所望。因为派里汤汁太多,我向名叫埃莉的服务员要了一把勺子,但她的请求被忽视了。我们索要账单并拿到后,便穿着外套坐了大约十分钟准备付款,然而埃莉及其他工作人员却屡次从我们身边经过,却对我们不理不睬。我们最终走到接待处并完成了付款。
公园周围的限速为每小时15英里,但我们观察到其他游客驾车时速度远远超过30英里/小时,简直就是在鲁莽驾驶。
热水浴缸是我们此次住宿的最大亮点。
总共来说,两晚的住宿费用共计450英镑,另有一笔200英镑的押金被扣留;此外还有100英镑的拍摄活动费用,不过我们最终并未支付这笔费用。总体而言,就所得到的住宿条件与服务水平而言,这个价格显得有些偏高。原文语言:en。