点评:Patagonia Elements is a very unreliable operator.
We went there on Monday after at 3pm. We booked a rafiting tour for Tuesday and paid full amount.
At 8-9pm Monday they told us there are no tour the next day as the other two clients were stucked at the Argentina border.
They suggested us to wait for one more day. However, there was no news and reply from the company all Tuesday despite several attempts from us. We eventually went to their shop at 7pm for confirmation. They then told us there was no tour again.
Why is it that they have to wait until we stepped into the shop to release the information to us!!
We went rafting with another company and had a fantastic time. On the rafting trip, we met two other couples, they had similar experience with Patagonia Elements. They told that Patagonia Elements was replying strangely: tour, no tour, wait one more day.
翻译:Patagonia Elements这家公司非常不靠谱。
我们周一下午3点去了他们那里。我们预订了周二的漂流之旅,并支付了全款。
周一晚上8-9点,他们告诉我们第二天没有行程,因为另外两名客人被困在阿根廷边境了。
他们建议我们再等一天。然而,尽管我们多次尝试联系,整个周二都没有收到公司的任何消息或回复。最终,我们在晚上7点去了他们的店里确认。他们又告诉我们行程取消了。
为什么非要等到我们进店才告诉我们呢?!
我们后来参加了另一家公司的漂流,玩得非常开心。在漂流途中,我们遇到了另外两对夫妇,他们也遇到了类似的Patagonia Elements的糟糕经历。他们说Patagonia Elements的回复很奇怪:一会儿说有行程,一会儿又说没行程,一会儿又说再等一天。