点评:The Andean bear experience is certainly a must.
Staying in the lodge, certainly not.
For a couple of reasons:
1. The lodge is slow in its communication and will not confirm your room until very close to your travel date. The same slowness will be shown in case of your complaints.
2.My room was literally IN the restaurant area. The noise of the restaurant area was completely in it.
3. The room’s door’s top part was made of glass, therefore the light of the restaurant area was also completely in the room.
4. The shower had a primitive electric system so I did not have proper hot water.
I informed the management about my frustration, requested a partial refund and told they can not sell those rooms in the restaurant area unless a customer is sure to accept these conditions with the unfair price tag of such accomodation. The lodge does not seem to care about these customer feedbacks.
翻译:安第斯熊的体验当然是必须的。
住在旅馆里,当然不是。
出于以下几个原因:
1. 旅馆的沟通速度很慢,直到非常接近您的旅行日期才会确认您的房间。如果您投诉,也会显示同样的缓慢。
2.我的房间实际上是在餐厅区。餐厅区的喧嚣完全在其中。
3.房间的门顶部是玻璃的,所以餐厅区域的光线也完全进入房间。
4. 淋浴间的电力系统很原始,所以我没有足够的热水。
我向管理层表达了我的不满,要求部分退款,并告诉他们不能出售餐厅区的这些房间,除非顾客确定接受这些条件,并接受此类住宿的不公平价格标签。旅馆似乎并不关心这些顾客的反馈。