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Frank J
Strong hill undermined by poor management
Calabogie Peaks Resort的点评
点评：Calabogie Peaks has good terrain and a lot of potential, but the overall experience was undermined by ongoing management and operational issues.
During my visit, the hill opened late, and several expected services were limited or unavailable, including food, bar service, and other amenities, with little communication to guests. There were visible signs of strain, such as temporary signage redirecting guests away from facilities and continued public hiring for key operational roles well into the season.
Staffing instability was also noticeable. On one weekend, the hill opened late following a widely discussed employee walkout, and many of those staff members were no longer working at the resort shortly afterward, resulting in service disruptions that were apparent to guests.
More broadly, management’s decision not to allow the local ski racing club to continue operating at the hill was disappointing and reflects a broader disconnect with the local skiing community.
It’s unfortunate, because the skiing itself is solid. With stronger leadership, more stable staffing, and better communication, this could be a much better destination. As it stands, poor management detracts significantly from an otherwise strong hill.
During my visit, the hill opened late, and several expected services were limited or unavailable, including food, bar service, and other amenities, with little communication to guests. There were visible signs of strain, such as temporary signage redirecting guests away from facilities and continued public hiring for key operational roles well into the season.
Staffing instability was also noticeable. On one weekend, the hill opened late following a widely discussed employee walkout, and many of those staff members were no longer working at the resort shortly afterward, resulting in service disruptions that were apparent to guests.
More broadly, management’s decision not to allow the local ski racing club to continue operating at the hill was disappointing and reflects a broader disconnect with the local skiing community.
It’s unfortunate, because the skiing itself is solid. With stronger leadership, more stable staffing, and better communication, this could be a much better destination. As it stands, poor management detracts significantly from an otherwise strong hill.
翻译：卡拉博吉峰滑雪场地形优良，潜力巨大，但持续不断的管理和运营问题严重影响了整体体验。
在我到访期间，滑雪场开放时间较晚，包括餐饮、酒吧服务和其他一些设施在内的多项服务受限或无法提供，且与游客的沟通甚少。显而易见，滑雪场存在诸多问题，例如临时指示牌引导游客避开某些设施，以及在雪季期间仍在持续招聘关键运营岗位人员。
人员配备的不稳定性也十分明显。在一个周末，由于员工罢工引发广泛关注，滑雪场开放时间推迟，许多罢工员工随后便离开了度假村，导致服务中断，游客对此深有体会。
更令人失望的是，管理层决定不允许当地滑雪俱乐部继续在滑雪场运营，这反映出他们与当地滑雪社区之间存在着严重的脱节。
这实在令人惋惜，因为滑雪本身的条件相当不错。如果能有更强有力的领导、更稳定的员工队伍和更有效的沟通，这里本可以成为一个更理想的滑雪胜地。目前来看，管理不善严重削弱了这座原本雄伟山峰的吸引力。
在我到访期间，滑雪场开放时间较晚，包括餐饮、酒吧服务和其他一些设施在内的多项服务受限或无法提供，且与游客的沟通甚少。显而易见，滑雪场存在诸多问题，例如临时指示牌引导游客避开某些设施，以及在雪季期间仍在持续招聘关键运营岗位人员。
人员配备的不稳定性也十分明显。在一个周末，由于员工罢工引发广泛关注，滑雪场开放时间推迟，许多罢工员工随后便离开了度假村，导致服务中断，游客对此深有体会。
更令人失望的是，管理层决定不允许当地滑雪俱乐部继续在滑雪场运营，这反映出他们与当地滑雪社区之间存在着严重的脱节。
这实在令人惋惜，因为滑雪本身的条件相当不错。如果能有更强有力的领导、更稳定的员工队伍和更有效的沟通，这里本可以成为一个更理想的滑雪胜地。目前来看，管理不善严重削弱了这座原本雄伟山峰的吸引力。
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