Locked in Newstead Abbey Grounds During Heavy Rain - Newstead Abbey (Ravenshead) - Newstead Abbey - 774条旅客点评与比价

Claire R

Locked in Newstead Abbey Grounds During Heavy Rain

Newstead Abbey的点评

2026年08月20日发布于: 海外

点评：I am disappointed to be writing this review as l have always loved Newstead Abbey, but what happened to myself, my friend and my four year old daughter at Newstead yesterday was unbelievable. After spending a couple of hours yesterday afternoon wandering around the grounds, we walked through the tunnel that leads to the Eagle Pond area at the back of the house. At 4.45 pm (15 minutes before the grounds close) we made our way to the gate in the Monk's Garden that leads to the front part of the house/car park. We were getting anxious as we could hear thunder in the distance and wanted to get back to the car park as soon as possible. Unfortunately that gate was locked and the only other way out of that part of the grounds was through the tunnel that we had originally walked through to get in. However, upon arrival at the tunnel at 4.50 pm, we saw that the gate at the entrance to the tunnel had also been locked and that we were therefore effectively trapped in the garden as a thunderstorm was approaching. We then spent 10 minutes shouting for help at the top of our voices. No one came. We also tried unsuccessfully to phone the number of the Abbey for help but no one answered. At around 5 pm the heavens opened and it began to rain heavily. We ran to shelter in the tunnel, which quickly started to fill with puddles of water, including a very deep one next to the locked gate. It was like a horror film. I phoned my partner, who was also unable to get through to anyone in the house by phone. In the end he had to call the police, who were trying to find the contact details of groundskeepers but said that if they couldn't get hold of anyone we would have to contact the fire brigade! My friend phoned her son (who was luckily a 15 minute drive away) and he drove to the Abbey and saw a member of staff going into the house, whom he then alerted to our plight. Said member of staff then made her way over to us and unlocked the gate but initially couldn't open it because it was jammed shut at the top. She had to get help from another member of staff to open it. They were apologetic. However, there needs to be a better system in place as closing time approaches. Maybe they should ring a bell to alert visitors that gates are about to be locked. And the gates should certainly not be locked before closing time. There should also be an emergency number to contact. We were effectively locked in the grounds for 45 minutes during heavy rainfall with no way of alerting anyone on the property. The experience has shaken us all up and we will not be returning anytime soon.

翻译：我怀着失望的心情写下这篇评论，因为我一直都很喜欢纽斯特德修道院。然而，昨天我和我的朋友以及四岁的女儿在纽斯特德所经历的一切简直难以置信。昨天下午，我们在庄园里逛了两个多小时，随后穿过一条隧道，来到了房子后面的鹰池区域。当时是下午4点。下午4点45分（公园关闭前15分钟），我们朝着位于僧侣花园中、通往房屋前部及停车场的大门走去。我们开始有些焦虑，因为能听到远处的雷声，我们想尽快回到停车场。可惜那扇门上了锁，要离开该区域，唯一的出路就是我们最初进入时所经过的隧道。然而，当我们在下午4点50分抵达隧道时，我们发现隧道入口处的门也被锁上了，因此随着雷暴天气临近，我们实际上被困在了花园里。随后我们用尽全力呼救了10分钟，但无人应答。我们还试图打电话给修道院求助，但同样没人接听。下午5点左右，天空突然下起了大雨。我们急忙跑进隧道躲避，可隧道里很快就积满了水。有个非常深的坑，就在那扇上锁的大门旁边。那场景简直就像恐怖片一样。我给我的伴侣打电话，他也无法通过电话联系上庄园里的任何人。最后他只好报警，警察试图查找园丁的联系方式，但表示如果找不到人，我们就得联系消防队！我的朋友给她的儿子打电话（幸运的是，他开车15分钟就能赶到），他随即驱车前往修道院，看到一名工作人员正走进房子里。他随即将我们所处的困境告知了那名工作人员。这位工作人员随后走到我们身边，试图打开大门，但起初没能打开，因为门的上部卡住了。她不得不请另一位工作人员来帮忙才把门打开。他们连连道歉。不过，在接近闭园时间时，应该有更完善的应对机制。或许他们应该敲铃来提醒游客大门即将关闭。而且，绝对不应在闭园时间之前就把门锁上。还应该设有一个紧急联络电话。当时正下着大雨，我们被困在园区内长达45分钟，根本无法联系到园内的任何人。这次经历给我们都带来了极大的心理冲击，我们短期内绝对不会再来了。

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