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HORRID ACCUSATION AGAIN TEENS
de Kalkery的点评
点评：On Thursday at de Kalkery in kalk bay. We were wrongly accused of stealing a wallet, and the way it was handled at first was genuinely uncomfortable and upsetting. Being spoken to like that, especially when you’ve done nothing wrong, was honestly embarrassing. That being said — after things cooled down, the situation was addressed. We received an apology and a voucher, which we do appreciate, but it doesn’t erase how the initial interaction felt, but accountability does matter, and it’s good to see an effort made to take responsibility. After that we then left reviews on Google speaking about the situation, just to find out that they were removed…..😀😀😀 Just a reminder that how you approach people matters. Hoping that staff are properly trained on how to handle situations like these, weather its the first or hundredth time.
翻译：周四在卡尔克湾的de Kalkery餐厅，我们被错误地指控偷钱包。起初，餐厅的处理方式让我们感到非常不舒服和沮丧。被那样对待，尤其是在我们什么都没做错的情况下，真的让人很尴尬。不过，冷静下来之后，餐厅也处理了这件事。我们收到了道歉和代金券，对此我们表示感谢，但这并不能抹去最初那次糟糕的体验。但责任感很重要，很高兴看到他们努力承担责任。之后，我们在谷歌上留下了评论，讲述了这件事，结果却发现评论被删除了……😀😀😀 这也提醒我们，待人接物的方式很重要。希望餐厅员工能够接受过妥善的培训，知道如何处理这类情况，无论这是第一次还是第一百次。
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