点评:I have gone to the Dutch Apple b many times and have always been satisfied. This time I am very displeased with their customer service! I have custody of my 2 granddaughters. My friend and i used to go many places with them but haven’t done it recently. Before summer she contacted me and suggested we go to see wmary Poppins together. I enthusiastically agreed With that in mind I bid on a Dutch Apple ticket at the annual silent auction at my granddaughters' school. When my friend placed the order I said to say I had this ticket. The ticket was for an adult evening performance.We preferred a matinee since at our age we did not I t like to drive at night. I figured dince matinee performances cost less it would not be a problem to exchange it. That was not the case even when my situation was explained. So, as a senior citizen. I had to pay an extra $81 which was a hardship for me. And i have an evening single ticket which will go to waste!
Michele Hess
Artkidsmom@aol.com
翻译:我去过Dutch Apple剧院很多次,每次都很满意。但这次,我对他们的客户服务感到非常不满!我负责照顾我的两个孙女。过去我和朋友经常带她们去各处游玩,不过最近没怎么去了。夏天前,我的朋友联系我,提议我们一起去看《玛丽·波平斯》。我欣然同意。于是,我在孙女们学校举办的年度无声拍卖会上竞拍了Dutch Apple剧院的门票。我的朋友下单时,我特意让对方说我手里已经有这张票了。那是一张成人夜间场演出的票。由于我们这个年纪的人不太喜欢夜间驾车,我们更希望能看白天的场次。我以为既然白天的票价格更便宜,换票应该不会有什么问题。但即便向工作人员说明了我的情况,依旧无法换票。结果,作为老年人,我不得不额外支付81美元,这对我来说实在是一笔沉重的负担。而现在,那张夜间场的单人票也就要作废了!米歇尔·赫斯
Artkidsmom@aol.com