Terrible. Waste of money and hugely disappointing with poor customer service approach
Arabian Kings Travel & Tourism LLC的点评
点评:Poor communication led to an hour later pick up time. We were CHARGED EXTRA for the type of vehicle we were collected in, however we were never given a choice and transport was included.
Transport was a damaged and broken vehicle, although the guide was kind and did the best he could.
We drove during the sunset instead of being able to watch the sunset.
Food was only ready 2 hrs after arrival so had to buy food for children at extra cost.
They ran out of food so we never received anything other than rice and a few pieces of bread.
Tour company insisted on cash payment after driving us into the desert, and refused the vouchers we had bought using their groupon partner.
Not child friendly at all, and kids of 5 and 7 paid the same rate as adults, yet we're not looked after or accomodated in any way.
Lots of extra costs!
A terrible experience and very disappointing way to introduce visiting tourists to dubai
Would not recommend at all.
翻译:沟通不畅导致接客时间推迟了一个小时。我们被额外收取了所乘坐车辆类型的费用,但实际上我们根本没有选择权,而交通服务本就是包含在内的。
用于接客的车辆破旧且有损坏,不过导游人很好,已尽最大努力了。
我们是在日落时分开车的,因此根本没能观赏到日落。
食物直到我们抵达两小时后才准备好,所以我们不得不花钱为孩子们购买食物。他们的食物用完了,所以我们只吃到了米饭和几片面包而已。
旅游公司把我们带到沙漠后坚持要求用现金付款,还拒绝接受我们通过其Groupon合作伙伴购买的代金券。
这儿根本不适合带小孩,5岁和7岁的孩子要付和成人一样的费用,但我们根本得不到任何照顾或特殊安排。
还有很多额外费用!一次糟糕的体验,用这种方式向来访的游客介绍迪拜实在令人失望。
绝对不推荐。