点评:I arrived at 10:30 AM thinking I’d be on the slopes shortly. What followed was over two hours of pure misery just to get rental skis.
There was one single, visibly exhausted guy handling the entire ski rental line. One. Meanwhile, an insane, unmoving queue of people kept growing, all watching time evaporate. In two full hours, I counted maybe 6–8 people actually being served. That’s not a delay — that’s a systemic failure.
No organization. No backup staff. No apology. Just dozens of customers standing around wondering if this is some kind of endurance test rather than a ski resort.
If you value your time, your nerves, or your money, do not rent skis here. A ski resort that can’t handle basic rental logistics on a normal day has no business calling itself a resort. This was hands down one of the worst-managed experiences I’ve had anywhere.
翻译:我早上10:30到达,心想很快就能滑雪了。结果,为了租到滑雪板,我足足等了两个多小时,简直是煎熬。
整个滑雪板租赁队伍里只有一个人,而且明显疲惫不堪。就一个人。与此同时,一条长得离谱、纹丝不动的队伍却不断壮大,所有人都眼睁睁地看着时间一分一秒地流逝。整整两个小时,我数了数,真正拿到滑雪板的可能只有六到八个。这根本不是延误——这是系统性的失败。
毫无组织。没有备用人员。没有道歉。几十个顾客站在那里,怀疑这里是不是某种耐力测试,而不是滑雪度假村。
如果你珍惜你的时间、你的神经或者你的金钱,千万别在这里租滑雪板。一个连最基本的租赁服务都做不好的滑雪度假村,根本不配自称度假村。这绝对是我经历过的最糟糕的滑雪体验之一。