点评:Booked the Escape Lounge as we always do when flying from Stansted, looking forward to a nice break from the crowds and to get some nice food and drinks.... well, think again! Escape has now been moved to a tiny space near gates 1 to 19. It's a pop up.. charged the same, but definitely not offering the same.
Having booked so many times before, we didn't even look at the email to the find out it only offers a very reduced selection of cold items and sweet pastries. All food tasted and looked like they had been there for days. All very poor quality.
No plugs available for laptops, so if you want to work... tough!
The staff is almost all lovely. A lady explained to us this is a temporary pop up whilst they build a bigger area for it.
We then found out by pure luck that it doesnt cover Ryanair or Easyjet flights and therefore, to go to your terminal you got to leave at least 20 minutes before the gate opens.
Honestly, couldn't have been more disappointed. I feel sorry for the staff who is being left to handle a disappointing space... and now it makes sense why it was empty when we arrived!!!
翻译:我们像往常一样,从斯坦斯特德机场出发前预订了Escape Lounge,本期待能远离人群,好好享受一顿美餐和饮品……唉,还是打消这个念头吧!现在Escape Lounge被挪到了1号到19号登机口附近的一个极小空间里,本质上就是个临时设置的摊点。收费标准虽没变,但提供的服务绝对大不如前。
由于以前多次预订过,我们甚至都没仔细看邮件说明,结果才发现那里只提供极少数的冷食和甜点而已。所有的食物不管是味道还是外观都像是已经放了好几天了。质量极其糟糕。
没有可供笔记本电脑使用的电源插座,所以如果你想工作……那就没戏了!
工作人员几乎都很友善。有位女士向我们解释说,这只是个临时设立的服务点,他们正在修建一个更大的区域来提供此类服务。
后来我们偶然发现,这个服务并不适用于瑞安航空和易捷航空的航班;因此,要想顺利到达对应的航站楼,至少需要在登机口开放前20分钟出发。
说真的。简直失望透顶。我为那些不得不打理这个糟糕空间的工作人员感到难过……现在终于明白为什么我们到达时那里空无一人了!!!