点评:It’s such a shame because when I first started coming here about a year ago it was great. I even brought my class on a school trip after visiting with my own kids. Unfortunately there are several big things letting it down.
Firstly they are clearly over selling. Last time we came it wasn’t enjoyable due to crowds but this time it was even worse. We arrived at 10.45 to be told the car park was full and abruptly told to just pull up on the curb on the road leading up to the main entrance. Seemed pretty unsafe to me as cars were blocking most of the entrance road. Upon entering it was oppressively busy. Impossible to interact with any of the exhibits. My kids are aged 9 and 10 but it was so hard for them to battle with the army of toddlers running around that they just couldn’t enjoy anything. They would wait politely for a turn for a younger child to just push in front of them. It was really unpleasant and stressful. Which is such a shame because the exhibits and interactivity are wonderful but just couldn’t be accessed and enjoyed. Maybe specific sessions or entry days for older children who genuinely enjoy and are interested in science would be something to consider so they can actually learn and fully engage with the exhibits without toddlers who just want to press buttons.
The cafe area was chaos, one chap on the till with a queue going around the room. Staff bringing out food were clearly stressed and shouting out table numbers to no reply. I really felt for them. Seems there is much to be improved here.
I don’t think we will be coming again. Which makes me really sad. After several disappointing visits due to over crowding it just isn’t worth the hour of travel to get there worth the risk.
翻译:真是太可惜了,因为大约一年前我第一次来这里的时候感觉很棒。我甚至在带自己的孩子来过之后,还带我的班级来这里进行了一次学校旅行。可惜的是,现在有很多地方让人失望。
首先,他们显然过度宣传了。上次我们来的时候,因为人太多,体验并不好,但这次更糟糕。我们10点45分到达,却被告知停车场已满,然后被粗暴地告知只能把车停在通往正门的路边。我觉得这很不安全,因为大部分入口道路都被车堵住了。进去之后,里面人多得令人窒息。根本没法和任何展品互动。我的孩子一个9岁,一个10岁,但他们很难应付到处乱跑的幼儿,根本无法享受任何乐趣。他们礼貌地等待着轮到自己,结果却被更小的孩子插队。这真的让人很不愉快,也很煎熬。真是太可惜了,因为展品和互动体验都很棒,可惜根本无法参观和体验。或许可以考虑为真正热爱科学的大龄儿童开设专门的课程或入场日,让他们能够真正学习并全身心地参与到展品中,而不是被只想按按钮的幼儿打扰。
咖啡厅一片混乱,只有一个收银员,队伍却排到了房间的尽头。送餐的服务员显然压力很大,大声喊着桌号却无人回应。我真为他们感到难过。看来这里还有很多需要改进的地方。
我想我们不会再来了。这让我非常难过。几次因为人太多而失望而归之后,再花一个小时的车程去那里,实在得不偿失。