点评:A lot of the reviews here focuses on the shopping experience, which I think can vary a lot depending on the actual boutique/store and personal encounter. Our shopping experience was quite enjoyable and staff were very helpful, professional and friendly at Dior (yes, be there early to avoid a long queue!), McQueen, Clarins and Vivienne Westwood just to name a few. These are also the places where we made purchases so it wasn't just a browsing comment.
What I can say is, if you are at the forefront of the fashion trend and always want the latest releases, you need not bother too much as they mostly stock the collection from the past season. Also, very popular and hot items/designs are not available and many pieces are out of size (especially when you are the average size, say 48, M...). I probably would have purchased a few more pieces more at Prada, Saint Laurent, Gucci, Givenchy and Etro if they had my size.
However, what I wanted to compliment most in this review is their Concierge team. As a customer service provider, they have really exceeded my expectation. They are pro-active, customer oriented professional and polite.
Their venue environment, luggage storage service, transportation booking arrangement are all top notch! This really made our 6 hour stay at Bicester village so memorable!
翻译:这里很多评论都集中在购物体验上,但我认为购物体验会因具体的精品店/店铺和个人经历而异。我们的购物体验相当愉快,迪奥(Dior)、麦昆(McQueen)、娇韵诗(Clarins)和薇薇安·韦斯特伍德(Vivienne Westwood)等店员都非常热情、专业且友好(是的,一定要早点去,以免排长队!)。我们也确实在这些店里买了东西,所以这篇评论并非只是随便看看。
我想说的是,如果你是时尚潮流的引领者,总是想要最新的款式,那你就不用太费心了,因为他们店里大多是上一季的款式。而且,一些非常热门的款式/设计也买不到,很多衣服尺码也不合适(尤其是对于像你这样的普通尺码,比如48码、M码……)。如果普拉达(Prada)、圣罗兰(Saint Laurent)、古驰(Gucci)、纪梵希(Givenchy)和艾特罗(Etro)有我的尺码,我可能还会多买几件。
不过,我最想在这篇评论中称赞的是他们的礼宾服务团队。作为一家客户服务公司,他们的表现真的超出了我的预期。他们积极主动、以客户为中心、专业且彬彬有礼。
他们的场地环境、行李寄存服务和交通预订安排都堪称一流!这让我们在比斯特购物村的六小时之旅如此难忘!