点评:⭐⭐⭐⭐⭐
We visited Bouchaine as part of our honeymoon and it was, without question, our favourite winery in Napa.
The wines were excellent, with the Hyde Chardonnay being the standout for us. The estate itself is beautiful, peaceful and a lovely place to spend an afternoon, but what really made the experience was our host, Rob.
Rob was incredibly knowledgeable, welcoming and genuine. He made the tasting feel relaxed and personal, taking the time to chat with us and making us feel right at home. Great wine is one thing, but great people are what make an experience memorable, and Rob absolutely did that.
To top it all off, after our visit we emailed to ask if there was anywhere in Downtown Napa we could buy a bottle of the Hyde Chardonnay before heading home. Not only did the team reply almost immediately, but Rob picked up the email chain and incredibly offered to deliver the wine to our hotel himself. That level of customer service is so rare and completely unexpected.
We honestly couldn't have asked for a better experience. If you're visiting Napa, make Bouchaine a priority. Fantastic wines, a beautiful property and exceptional hospitality. Thank you, Rob and the whole Bouchaine team, for helping make our honeymoon even more special.
翻译:⭐⭐⭐⭐⭐
我们在蜜月期间参观了布沙因酒庄,毫无疑问,它是我们在纳帕最喜欢的酒庄。
这里的葡萄酒品质上乘,其中海德夏敦妮酒最为出色。酒庄环境优美、宁静宜人,是度过一个惬意下午的绝佳去处。而真正让这次体验难忘的,则是我们的接待人罗布。
罗布学识渊博、热情真诚。他让品酒过程变得轻松又亲切,还花时间与我们聊天,让我们感觉就像在家一样。美酒固然重要,但真正让体验令人难忘的却是那些优秀的人——罗布绝对做到了这一点。
更令人感动的是,参观结束后我们发邮件询问,在返回家之前能否在纳帕市中心买到一瓶Hyde夏多内葡萄酒。不仅团队几乎立刻就回复了我们,罗布还接手了整个沟通过程,甚至主动提出亲自把葡萄酒送到我们的酒店。这种水准的客户服务实在罕见,也完全超出了我们的预期。说实话,我们实在找不到比这更好的体验了。如果您要去纳帕旅行,一定要把布沙因酒庄列入首选。这里的葡萄酒棒极了,庄园环境优美,服务也无与伦比。感谢罗布以及整个布沙因团队,让我们的蜜月变得更加难忘。