点评:The location and lake view were beautiful, but unfortunately that’s where the positive part of our experience ended.
We came here to celebrate my birthday and left feeling completely disrespected. Our waitress was inattentive, and we waited an unusually long time for our food with no explanation. My husband ordered the pork chop, and I ordered a salad. His meal arrived, but I had to wait another 20 minutes for my salad. After asking a second time where it was, the waitress seemed annoyed that I even asked.
My husband waited to eat until my food arrived, so by then his meal was cold. He expressed his frustration by saying the wait was “BS,” and the waitress immediately took offense, stomped away, and never returned to our table.
We had to ask for a manager. Although he eventually comped our meals, his attitude was condescending, and by that point we were so disappointed and disgusted that neither of us wanted to eat.
The setting is lovely, but good service matters just as much as good views. We won’t be returning. There are plenty of other restaurants with beautiful locations that know how to treat their guests with respect.
翻译:地理位置和湖景都很不错,但遗憾的是,我们此次体验的亮点也就仅此而已了。
我们来这里是为了庆祝我的生日,结果却感觉完全被忽视、不被尊重。服务员漫不经心,我们等餐的时间也长得不合常理,却没有任何解释。我丈夫点了猪排,我则点了沙拉。他的餐食很快就上来了,可我的沙拉又等了20分钟才送到。当我再次询问餐点为何还没来时……女服务员似乎对我提出询问这件事感到不悦。
我丈夫一直等到我的食物送上后才开始吃,结果他的饭菜都凉了。他抱怨说这种等待简直“毫无道理”,女服务员立刻生气了,气冲冲地走开,再也没有回到我们的餐桌旁。
我们不得不叫来经理。虽然他最终免除了我们的餐费,但态度却十分傲慢。那时我们已经失望又恶心到连一点胃口都没有了。
这里的环境倒是很不错。不过,优质的服务其实和绝美的景色一样重要。我们不会再光顾了。市面上还有很多其他餐厅,它们不仅地处绝佳位置,也懂得如何尊重并善待顾客。