点评:I DO NOT RECOMMEND THIS COMPANY. There are others nearby. They cheated us — on purpose. We clearly agreed that the buggy ride would last 1.5 hours out of 2, but we only rode for about 30 minutes. When I confronted him about it, he didn't want to deal with it and we were trapped because he had asked for the money right at the beginning. He knew why. I was very angry. They deliberately robbed us. I can prove it all. Later, I dealt with the owner, who offered me 30%, which I thought was unfair. Fair would be 2/3. I kindly offered him only 1/2. Later, his employee accused me of racism because he had no arguments and made up words that I didn't say.
So they robbed us, didn't want to resolve it on the spot, then made an unfair offer, and when I didn't agree to it, they made up that I was a racist. Unbelievable. I have never encountered such a bad attitude towards a customer in my life.
And just one detail. We had an appointment for 10:00 and we waited there until 10:25, while the employee was there earlier and was sitting there doing nothing.
翻译:我强烈不推荐这家公司。附近还有其他选择。他们故意欺骗了我们。我们明明约定的是2小时行程中1.5小时乘坐马车,结果只坐了大约30分钟。我质问他时,他根本不想解决,我们被困住了,因为他一开始就要钱。他自己也知道原因。我非常生气。他们蓄意抢劫我们。我可以提供所有证据。后来,我和老板交涉,他只愿意退还30%,我觉得很不公平。合理的应该是2/3。我好心地只给了他1/2。之后,他的员工因为没有理会我,就捏造了一些我根本没说过的话,指责我是种族歧视者。
所以,他们抢劫了我们,不想当场解决问题,然后提出一个不公平的条件,当我拒绝后,他们就诬陷我是种族歧视者。简直难以置信。我这辈子都没见过这么恶劣的顾客态度。
还有一点。我们预约的是10点,结果一直等到10点25分,那位员工早就到了,却一直坐在那儿无所事事。