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Overpriced, Inflexible, and Disappointing Service.
Mary Jo Peckham Park的点评
点评：SnappySnaps in Peckham charges £24 for two passport photos, which is outrageously overpriced. The average price for the same service in London is about £8, a third of what they charge. They try to justify this inflated price by offering “free” digital copies, but in my case, that promise turned out to be misleading.
I provided my email and reasonably expected the electronic copies to arrive. They never did. When I returned to ask about it, I was met with defensiveness and told that I should have come back sooner. There was no apology, no attempt to resolve the issue, and no compromise. It felt like a bait-and-switch, an incentive used to justify the price that they then failed to honor.
At that point, I had no choice but to accept that I had paid £24 for something I could have gotten elsewhere for far less and likely better.
As for the quality, despite presenting themselves as professionals, they seemed oddly out of touch with actual U.S. passport photo standards. I was repeatedly told not to smile at all, even though neutral expressions with a slight natural smile and no teeth are allowed. The result was a stiff, unpleasant photo that looks more like a mugshot than an ID.
To make matters worse, I was pressured to completely redo my hairstyle by pulling it into an unflattering chignon, despite explaining that my previous passport photo had been accepted with the exact hairstyle I arrived with. None of this was necessary.
Now I am stuck with a photo I genuinely dislike on an official document I will be using for the next 10 years.
Bottom line: overpriced, inflexible, and disappointing service.
My advice is simple. Go elsewhere!
I provided my email and reasonably expected the electronic copies to arrive. They never did. When I returned to ask about it, I was met with defensiveness and told that I should have come back sooner. There was no apology, no attempt to resolve the issue, and no compromise. It felt like a bait-and-switch, an incentive used to justify the price that they then failed to honor.
At that point, I had no choice but to accept that I had paid £24 for something I could have gotten elsewhere for far less and likely better.
As for the quality, despite presenting themselves as professionals, they seemed oddly out of touch with actual U.S. passport photo standards. I was repeatedly told not to smile at all, even though neutral expressions with a slight natural smile and no teeth are allowed. The result was a stiff, unpleasant photo that looks more like a mugshot than an ID.
To make matters worse, I was pressured to completely redo my hairstyle by pulling it into an unflattering chignon, despite explaining that my previous passport photo had been accepted with the exact hairstyle I arrived with. None of this was necessary.
Now I am stuck with a photo I genuinely dislike on an official document I will be using for the next 10 years.
Bottom line: overpriced, inflexible, and disappointing service.
My advice is simple. Go elsewhere!
翻译：位于佩卡姆的SnappySnaps照相馆两张护照照片收费24英镑，价格高得离谱。伦敦同类服务的平均价格约为8英镑，只有他们收费的三分之一。他们试图用“免费”电子版照片来为高价辩解，但就我而言，这个承诺完全是骗人的。
我提供了邮箱地址，理所当然地以为会收到电子版照片。结果却杳无音信。当我再次询问时，他们态度傲慢，还说我应该早点来。他们没有道歉，没有试图解决问题，也没有做出任何妥协。这感觉就像是诱饵陷阱，用低价来抬高价格，却最终食言。
那时，我别无选择，只能接受自己花了24英镑，却在别处以更低的价格买到了质量可能更好的照片。
至于照片质量，尽管他们标榜自己是专业机构，但似乎对美国护照照片的实际标准一无所知。我被反复告知绝对不能笑，尽管允许保持中性表情，微微一笑，但不能露出牙齿。结果拍出来的照片僵硬难看，与其说是身份证，不如说是嫌犯照。
更糟糕的是，他们强迫我彻底改变发型，扎成一个难看的发髻，尽管我已经解释过，我之前的护照照片就是以我来时的发型拍的，而且当时也被接受了。这一切都是完全没必要的。
现在，我只能带着一张自己非常不喜欢的照片，出现在未来十年都要使用的官方证件上。
总而言之：价格过高，服务僵化，令人失望。
我的建议很简单：去别家！
我提供了邮箱地址，理所当然地以为会收到电子版照片。结果却杳无音信。当我再次询问时，他们态度傲慢，还说我应该早点来。他们没有道歉，没有试图解决问题，也没有做出任何妥协。这感觉就像是诱饵陷阱，用低价来抬高价格，却最终食言。
那时，我别无选择，只能接受自己花了24英镑，却在别处以更低的价格买到了质量可能更好的照片。
至于照片质量，尽管他们标榜自己是专业机构，但似乎对美国护照照片的实际标准一无所知。我被反复告知绝对不能笑，尽管允许保持中性表情，微微一笑，但不能露出牙齿。结果拍出来的照片僵硬难看，与其说是身份证，不如说是嫌犯照。
更糟糕的是，他们强迫我彻底改变发型，扎成一个难看的发髻，尽管我已经解释过，我之前的护照照片就是以我来时的发型拍的，而且当时也被接受了。这一切都是完全没必要的。
现在，我只能带着一张自己非常不喜欢的照片，出现在未来十年都要使用的官方证件上。
总而言之：价格过高，服务僵化，令人失望。
我的建议很简单：去别家！
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