点评:LET’S NOT GO to Let’s go.
WE SHOULD HAVE READ THE REVIEWS BEFORE WE BOOKED.
We picked up a Jayco 2 van from Perth early January on a 45 day hire.
At the start all was well, the van was clean, smart and well equipped.
After 10 days near Exmouth the electric bed failed in the up position. Lets go were clueless. After 3 days sleeping on the floor, we found an electrician who lowered the bed and stated that a new circuit board was required. The bed was now usable but we could not be raised or lowered so we could not sit or eat inside.
After another 10 days of phoning Lets go many times a day (one phone call they hung up on us) it showed that they were totally clueless, had no plan or idea of what to do. THEY HAD NO SPARES NOR BACK UP.
A phone call to their head office in Victoria produced the comment “You should have hired the van from Melbourne, Perth is too remote”
After these 10 days we abandoned the idea if help from Lets go and got on with our holiday, and had to eat all meals outside – luckily the weather was good.
The BASIC PROBLEM WAS THAT THEY DID NOT HAVE A SUPPORT NETWORK IN WESTERN AUSTRALIA. IT WAS TOO REMOTE. THEREFORE WHY DO THEY HIRE VANS FROM PERTH.
Previously we had always hired Apollo vans (4 times). Once we had a problem near the remote Township of Fitzroy Crossing W.A. – FIXED IN 24 HOURS, with good recompense.
Whilst we were returning our van, another couple returned theirs – 2 days early, they could not stand the van any longer and had booked into a hotel.
翻译:我们不去吧,我们走吧。
我们应该在预订之前阅读评论。
我们一月初从珀斯购买了一辆 Jayco 2 面包车,租期为 45 天。
刚开始一切都很好,货车干净、智能、装备精良。
在埃克斯茅斯附近呆了 10 天后,电动床无法升起。走吧,我们毫无头绪。在地板上睡了三天后,我们找到了一位电工,他把床放低了,并表示需要一块新的电路板。床现在可以使用,但我们无法升高或降低,因此我们无法坐在里面或在里面吃饭。
又过了十天,每天给我们去很多次电话(一个电话他们就挂断了我们),这表明他们完全一无所知,没有计划或不知道该怎么做。他们没有备件也没有备份。
打电话给他们位于维多利亚州的总部时,得到的评论是“你应该从墨尔本租一辆货车,珀斯太远了”
这10天后,我们放弃了“如果Lets go能帮忙的话”的想法,继续我们的假期,不得不在外面吃所有的饭菜——幸运的是天气很好。
基本问题是他们在西澳大利亚没有支持网络。太偏僻了。因此,他们为什么要从珀斯租用货车。
以前我们一直租阿波罗面包车(4次)。有一次,我们在华盛顿州偏远的 Fitzroy Crossing 镇附近遇到了问题——24 小时内解决,并得到了良好的回报。
当我们归还货车时,另一对夫妇提前两天归还了他们的货车,他们再也无法忍受货车了,并预订了一家酒店。