点评:I enjoyed the tour very much, which I think is a must-see in Prague, especially if you want to learn more about the city's Jewish history.
However, the price leaves a bitter taste... I paid 480 CZK for the ticket giving access to all the monuments except the Old-New Synagogue. I didn't pay much attention to the price when I paid, as the person at the ticket office was very friendly and told me I could benefit from the student rate, so I felt confident. What an unpleasant surprise when I discovered the price I'd paid afterwards... I tried to find out what justified such a price but on the museum's website, it was impossible to find a student rate corresponding to the price I'd paid. Reading some of the reviews, I also discovered that the audio guide was apparently not included, but optional (for a fee), something I was not at all informed about at the ticket office.
Not being transparent about the prices charged, letting customers believe they're getting a reduced rate, not informing them that the audio guide is optional and systematically adding it without asking permission... All very dishonest practices if they turn out to be real.
I would therefore appreciate an explanation of the rate I was charged, which would perhaps help to improve this overall poor opinion despite a very high quality visit.
翻译:我非常喜欢这次旅行,我认为这是布拉格的必游之地,特别是如果您想更多地了解这座城市的犹太历史。
然而,价格却留下了苦涩的味道……我花了 480 捷克克朗买了一张门票,可以进入除旧新犹太教堂之外的所有古迹。付钱的时候我并没有太在意价格,因为售票处的人很友善,告诉我可以享受学生价,所以我就放心了。当我后来发现我支付的价格时,真是一个不愉快的惊喜……我试图找出这个价格合理的理由,但在博物馆的网站上,不可能找到与我支付的价格相对应的学生价格。阅读一些评论,我还发现音频指南显然不包括在内,而是可选的(收费),我在售票处根本没有被告知这一点。
收费不透明,让顾客相信他们得到了折扣,没有告知他们音频指南是可选的,并且在未经许可的情况下系统地添加它......如果事实证明它们是真实的,那么所有这些都是非常不诚实的做法。
因此,我希望能够解释一下我所收取的费用,这也许有助于改善这种总体不好的意见,尽管这次访问的质量非常高。