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Samizdat X P
Emotionally Unbalanced Employees
Apple Michigan Avenue的点评
点评：I have a very serious problem pertaining to all of my Final Cut Pro libraries containing my life's work. I was sold defective external hard drives which were suggested to me by Apple at the Apple Store. The flaw in these drives has been acknowledged by both Apple and the manufacturer. I have visited the Downtown Chicago store in order to resolve this issue perhaps six or seven times. Each time that I had visited the store, I was provided with a different explanation and potential remedy for the problem. I had even tipped several of the technicians $20.00 each, thinking they were helping me. Upon my last visit at the store, the greeter obviously viewed my reference account and saw that I had visited the store on multiple instances, for an issue which obviously had gone unresolved. He changed the narrative of the store's policy and told me that Apple's technicians were not employed to help with a problem such as mine. His manner became very agitated and borderline aggressive. His behaviour was that of a vicious poodle. If you visit the store, he is the one with a metal object sticking through his nose. May I suggest that if you encounter him, BEWARE. The audacity of this individual is beyond words. Apple is obviously uninterested in its customers' problems and complaints. And the staff and technicians are emotionally unbalanced and don't know what they are doing. I will no longer be purchasing Apple products. If you visit this store, heed my words.
翻译：我的所有 Final Cut Pro 库都存在一个非常严重的问题，这些库里包含我一生的工作成果。我购买了有缺陷的外置硬盘，这是 Apple 在 Apple Store 向我推荐的。Apple 和制造商都承认这些硬盘存在缺陷。为了解决这个问题，我去过芝加哥市中心的商店六七次。每次我去商店时，他们都会给我不同的解释和可能的补救措施。我甚至给了几位技术人员每人 20 美元的小费，以为他们在帮助我。在我最后一次去商店时，接待员显然查看了我的参考帐户，发现我多次去商店，但问题显然没有得到解决。他改变了商店政策的说法，告诉我 Apple 的技术人员不是来帮助解决像我这样的问题的。他的态度变得非常焦躁，近乎攻击性。他的行为就像一只凶猛的贵宾犬。如果你去商店，你会发现他鼻子里插着一个金属物体。我建议，如果你遇到他，一定要小心。这个人的胆大包天，简直无话可说。苹果显然对客户的问题和投诉不感兴趣。员工和技术人员情绪失衡，不知道自己在做什么。我不会再购买苹果产品了。如果你去这家店，请听从我的话。
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