点评:Customers of Peak'n Peek: beware! There is a huge theft problem at this ski resort. Management is aware of this and complicit.
This ski resort is a disgrace. I have been skiing here for years with no problem until now: my brand new $1300 skis were stolen from the racks outside the first aid station and rental area. I stepped inside for 10 minutes to change in the locker room and when I returned, they were missing.
I spoke to management as well as security of Peek'n Peak. They informed me that this happens "all the time" and they do not have security cameras for the outside of the property. Security told me that they will "show back up". They did not. It is 2026 and the most populated area of their ski resort lacks cameras? This is highly dangerous and irresponsible of this resort.
Management and members of the security team were of no help. They took my name and phone number. That's one thing if I was missing my mittens; these were $1300 skis.
Shame on this resort, their lack of security, and terrible customer service. I had to cut my day short while I waited for the police to show up and file a report. I will not be coming back to this resort ever again after many long years of giving them business.
翻译:Peak'n Peek滑雪场的顾客们:请注意!这家滑雪场盗窃问题非常严重。管理层对此知情,并且是共犯。
这家滑雪场简直令人失望。我在这里滑雪多年,一直都很顺利,直到最近:我价值1300美元的全新滑雪板在急救站和租赁区外的架子上被偷了。我进去更衣室换了10分钟,回来的时候滑雪板就不见了。
我联系了管理层和保安。他们告诉我这种情况“经常发生”,而且他们没有在滑雪场外安装监控摄像头。保安说他们会“再次出现”。结果他们什么也没说。现在都2026年了,他们滑雪场人流量最大的区域居然没有摄像头?这家滑雪场的做法极其危险且不负责任。
管理层和保安人员根本帮不上忙。他们只记下了我的姓名和电话号码。如果我丢的是手套,那还情有可原;这双滑雪板价值1300美元。
这家度假村真是太让人失望了,安保措施形同虚设,客户服务也糟糕透顶。我不得不缩短行程,等待警察到场并立案。多年来我一直光顾这家度假村,但以后再也不会来了。