点评:Witnessed a little kid accidentally bump into an employee(Zach) (The health and safety manager)at Keystone at the gondola base area. The employee was anything but nice to the kid, so I told the kid to shake it off. Don’t let it bring you down.
Said employee turns around, tells me he can pull my pass, he has the right away, the kid is at fault.
Okay. He’s still a kid. You are still the employee. Don’t stand in the snow where people are skiing in terrible conditions if you are bothered that much.
The employee then tells me I can’t leave and he’s goin to pull my pass… This is the base area so I say I don’t have a pass….. I am then told it is theft of property by simply standing on the snow at keystone without a pass…so when you all have festivals… and people are hanging out… is that theft of property too?
I eventually get away from the employee who follows me all the way from the Gondola to the Silverthorne shuttle bus…. To apologize. I leave the bus and am now walking down the highway because I fear for my safety with this Zack guy.
I told the guy to leave me alone from the jump. I was talking to the little boy who was upset and this dude thinks it’s best to turn around and start an argument with a customer. Yea. No.
Don’t advertise as a kid friendly resort and then hire people like Zach. I’m sure he will spin it to whatever he wants. Moral of the story, he was extremely unprofessional to both the little boy and myself and followed me to the bus. Stalker type behavior.
翻译:在基斯通滑雪场缆车底部区域,我亲眼目睹一个小孩不小心撞到了一名员工(扎克)(安全经理)。这名员工对小孩态度很差,所以我安慰小孩说别放在心上,别让这件事影响你的心情。
结果,这名员工转过身来,告诉我他可以没收我的滑雪通行证,说他有权这么做,错在小孩。
好吧。他毕竟还是个孩子。你毕竟是员工。如果你这么在意,就别在雪况这么糟糕的情况下站在别人滑雪的地方。
然后,这名员工告诉我不能离开,他要没收我的滑雪通行证……这里是缆车底部区域,所以我说我没有滑雪通行证……结果他告诉我,在基斯通滑雪场,没有滑雪通行证站在雪地上就是盗窃……那你们举办节日活动的时候,人们在那里闲逛的时候,也算盗窃吗?
我终于摆脱了那个从缆车一路跟着我到银刺接驳巴士的员工……他想向我道歉。我下了巴士,现在正沿着公路走,因为我觉得这个叫扎克的家伙会威胁到我的安全。
我一开始就让他别再烦我了。我当时正在和那个情绪低落的小男孩说话,这家伙居然觉得最好是转身去和顾客吵架。真是岂有此理!
别一边宣传自己是亲子度假村,一边又雇佣像扎克这样的人。我敢肯定他会把事情往任何方向歪曲。总之,他对我和那个小男孩都非常不专业,还一路跟着我到了巴士。简直就是跟踪狂。