点评:Travelled with my spouse on our first "Bike and Barge" tour for 7 days from Passau to Budapest (8 days) aboard the Swiss Crown. Weather was very favourable for a trip of this design; average distances cycled were 43-53 km per day.
The Plus Side:
The ship and its crew were great. The ship itself was in good condition, clean and quite elegant. The staff of Swiss Crown were all very pleasant and worked very hard to meet our needs.
The food was amazing and exceeded our expectations.
The Itinerary was reasonable but very busy. Indeed you can't expect to thoroughly visit a city like Budapest or Vienna in 8 hours. So you have to be satisfied with a sample of their culture, history and architecture.
The ride on bikes and the equipment was excellent. Unparalleled beauty and scenery. The path conditions were pretty good for the most part, with the occasional stretch on a road, highway or bridge that is unavoidable.
The Rad Reisen app with navigation was a very useful and helpful tool.
Areas for Improvement:
Mirrors would be helpful on the bikes, since e-bikes are quite heavy it is easy to loose control when looking over your shoulder.
Signage and directions could be improved. Although we used our app extensively, it was reassuring to see a Rad Reisen sign on a post occasionally.
ALL water on board the Swiss Crown was for purchase ONLY, excluding breakfast. Unless you purchased water either individually or as part of a 21.50 euros per person package, you could not have water in the dining room. Even though tap water was completely potable. Come on folks, this is a basic human need. People should not be denied free water in a resort type restaurant, or any restaurant, when they are eating. This is a choking hazard!!
Finally, the Cruise Director, Nina............From the first day I found her to be sharp with many guests, blunt, arrogant and perhaps even rude. She pressured us to play a trivia game at dinner. When we indicated that we didn't want to, she snatched up her paper and pen and stormed away. We found her to be inflexible at times; if we changed our minds about a decision or approached her about something it had to suit her schedule or we would be ignored. Daily cycling briefings were often vague, disjointed, and unclear. Often people would ask questions and she would be defensive or simply ignore them. I think it would be helpful if she would take a softer pleasant approach with customers and maybe also if she would review her presentations and make them a little more comprehensive for the non-German speaking crowd.
All in all, a very satisfying tour. I realize that no tour/trip is perfect, but their are areas in which we can all improve upon.
翻译:和我的配偶一起乘坐瑞士皇冠号进行了我们的第一次“自行车和驳船”之旅,为期 7 天,从帕绍到布达佩斯(8 天)。天气非常适合这种设计的旅行。平均每天骑行距离为 43-53 公里。
有利的一面:
这艘船和船员都很棒。船本身状况良好,干净且相当优雅。瑞士皇冠酒店的员工都非常令人愉快,并且非常努力地满足我们的需求。
食物很棒而且超出了我们的预期。
行程安排合理,但很忙。事实上,您无法指望在 8 小时内彻底游览完布达佩斯或维也纳这样的城市。所以你必须对他们的文化、历史和建筑的样本感到满意。
骑自行车和设备都很棒。无与伦比的美丽和风景。大部分路况都相当不错,偶尔在道路、高速公路或桥梁上延伸是不可避免的。
带导航功能的 Rad Reisen 应用程序是一个非常有用且有帮助的工具。
需要改进的方面:
后视镜对自行车很有帮助,因为电动自行车相当重,回头看时很容易失去控制。
标牌和方向有待改进。尽管我们广泛使用我们的应用程序,但偶尔在帖子上看到 Rad Reisen 的标志还是令人放心。
瑞士皇冠号上的所有水只能购买,早餐除外。除非您单独购买水或作为每人 21.50 欧元套餐的一部分购买水,否则餐厅无法提供水。尽管自来水完全可以饮用。来吧,伙计们,这是人类的基本需求。人们在度假村式餐厅或任何餐厅就餐时不应被拒绝提供免费水。这是窒息的危险!!
最后是游轮总监尼娜……从第一天起我就发现她对很多客人都很犀利、直率、傲慢甚至粗鲁。她强迫我们在晚餐时玩一个问答游戏。当我们表示不想时,她抓起纸和笔,气冲冲地走了。我们发现她有时不灵活。如果我们改变了某个决定的想法,或者就某些事情与她接触,则必须适合她的日程安排,否则我们就会被忽视。每日自行车简报往往含糊、脱节且不明确。通常人们会提出问题,而她会采取防御措施或干脆忽略他们。我认为,如果她能对顾客采取更温和、愉快的态度,也许她能回顾一下她的演示,让它们对非德语人群来说更全面一些,那将会很有帮助。
总而言之,是一次非常满意的旅行。我意识到没有任何旅行/旅行是完美的,但它们是我们都可以改进的领域。