点评:This was a terrible experience! I communicated ahead of time with our party and their experience with equine. We were scheduled to ride at 10:30 however, when we showed up at 9:00 the host had many chores to complete. She was vaping! She was eating pizza. We waited and waited with patience. She reported “I got up late” without notifying me even though she could have easily contacted me with my email and phone contact. I even tipped for treats for the horses. We continued to wait! Finally, at 11:38 after we spent more than an hour grooming we were still not even saddled to ride. She raised her voice to my 17 year old daughter and she didn’t groom exactly right and said “ get over here” and do it again. I observed her hit Thor a horse in the face. Her equine safety knowledge is at best limited and VERY unsafe! When I spoke up and asked her to not speak that way she “ lost it” and said “ get out” take your money and “get out”! Sad that we traveled 2 plus hours to trail ride without success. I have never encountered and more unprofessional person. Do not waste your time!
翻译:这是一次可怕的经历!我提前与我们的团队以及他们对马的经验进行了沟通。我们原定在 10:30 出发,然而,当我们 9:00 到达时,主人还有很多杂务要完成。她在抽烟!她正在吃披萨。我们耐心地等啊等。尽管她可以通过我的电子邮件和电话联系方式轻松联系我,但她在没有通知我的情况下报告了“我起晚了”。我什至为马匹的款待付了小费。我们继续等待!最后,在我们花了一个多小时梳洗后,到了11点38分,我们仍然没有上马鞍。她对我 17 岁的女儿提高了声音,她的打扮不太好,然后说“到这里来”,然后再做一次。我观察到她打了托尔一匹马的脸。她的马匹安全知识充其量是有限的,而且非常不安全!当我开口要求她不要那样说话时,她“失去了理智”并说“滚出去”,拿上你的钱“滚出去”!遗憾的是我们花了两个多小时去越野骑行却没有成功。我从来没有遇到过更不专业的人。不要浪费你的时间!