点评:Very bad experience !! My Michael Kors cross bag was stolen from Versace showroom with Gucci purse, 500 euros cash, sun glasses, expensive power bank and many credit and debit cards inside. It was shocking that when I kept it on the table for 2 min to check fitting of the jacket, it was stolen. The staff there claimed to see two young boys taking it and asked me to search outside and I did for 10 min but couldn't find them. The staff refused to check CCTV and asked me to go to the info desk. They arranged free taxi for us and asked to complaint next morning to San Marco police station as they said its not a big crime so police will not come to check that time !!
Coming from Dubai, this kind of crimes are not expected and it simply spoils the tour to come to Venice.
Also surprised there is no security, police in the mall and why cant they check CCTV on the spot ??
The Outlet has good shops and discounted prices but if this happens with a shopper who spends 6000 euros there then why should you bother for the discount ? Go to safe places or shop from duty free !!!!
翻译:极其糟糕的体验!!我的Michael Kors斜挎包在Versace精品店内被偷走了,包里还有Gucci手提包、500欧元现金、太阳镜、一个昂贵的充电宝以及多张信用卡和借记卡。令人震惊的是,我只把包放在桌上两分钟去试穿夹克,它就被人偷走了。店员称看到两个年轻男孩拿走了包,还让我到外面去找,我找了10分钟也没找到。店员拒绝查看监控录像,只让我去服务台询问。他们为我们安排了免费出租车,还让我们第二天早上去圣马可警察局投诉,因为他们说这不算什么大罪,所以警察当时不会来调查!!
我们从迪拜来,本来没料到会遇到这种事情,这彻底破坏了我们来威尼斯的旅游体验。
另外,这里居然没有任何安保措施,也让我们很惊讶。商场里有警察,可为什么他们不能当场查看监控录像呢??
这家奥特莱斯有不错的店铺和折扣价,但如果一个在这里消费了6000欧元的顾客遭遇这种事,那还图什么折扣呢?还是去安全的地方或者免税店购物吧!!