点评:My family had booked a Vietnam trip for 7 days Jan 2025 with Book My Trip. Mr Ravi confirmed the trip and took 100% money in advance. The trouble starts here, the confirmed date of thd trip was approaching and we kept checking with him.for tickets/hotel bookings..the usual.answer.."wait, will send you"
Finally couple of days prior to departure received ticket and one night hotel booking....no confirmation on sight seeding etc.
We reached Ho Chi Min City....the airport pick up confirmed when we landed there...after numerous calls ..finally the local tour was arranged for afternoon session...no details of tours for the next days..then we were moved to Da Nang for. two days ...every day we had to call/messageto update on thd tours...they promised 4star hotel, they provided cheapest 3 star..last two days was supposed to be spent in Hanoi...which they cancelled...when asked the simple answer was " can't do it"...told us will do refund.
Till date no refund ( which I except will not receive).
I hate these cheaters for spoiling our family vacation...absolute unprofessional bunch of cheaters...
This is a genuine case....I can provide evidence. Anybody trying to book a trop or deal with them....you will surely be taken for a ride....avoid these cheaters at any cosy....you will repent
翻译:我的家人通过 Book My Trip 预订了 2025 年 1 月的 7 天越南之旅。Ravi 先生确认了行程,并提前收取了 100% 的款项。麻烦从这里开始,确认的旅行日期临近,我们一直向他查询机票/酒店预订情况……通常的回答是“等一下,会寄给你”
终于在出发前几天收到了机票和一晚酒店预订……没有确认观光等。
我们到达了胡志明市……我们降落时确认了机场接机……打了无数个电话……终于安排了下午的当地旅游……没有接下来几天的旅游细节……然后我们被转移到了岘港。两天……我们每天都要打电话/发信息来更新旅行情况……他们承诺提供四星级酒店,但他们提供的是最便宜的三星级酒店……最后两天本应在河内度过……但他们取消了……当被问到时,他们简单的回答是“不行”……告诉我们会退款。
至今没有退款(但我认为不会收到退款)。
我讨厌这些骗子,他们破坏了我们的家庭假期……一群绝对不专业的骗子……
这是一个真实的案例……我可以提供证据。任何试图预订旅行团或与他们打交道的人……你肯定会被骗……无论如何都要避开这些骗子……你会后悔的