点评:Our US based travel agent used this travel agency to book our stays on three of Greece’s beautiful islands. The hotels they selected were very nice and clean. We were happy with the selection. They booked all of your transfers and they were prompt and reliable. They bought a lovely welcome gift at the start of the visit.
On some of the stops, we had a personal greeting who helped orient us to the island. However, this was not at every stop. When they did arrive, it was very helpful to know what the next steps would be and to navigate the ferry and airport.
The tours that were booked were also wonderful and had great locals giving us the history and culture insight! My favorite was the tour in Naxos with a local guide.
They were responsive to WhatsApp messages as well for answering questions. The only issue we had was when we needed an advocate with a local tour (that changed the boat at the last minute) we did not receive much assistance on help with clear answers or advocacy to have a choice in completing the day trip on a boat that was different than agreed at booking. We were on our own at the port.
Overall, good travel agency with mostly perfect choices! Very reliable!!!
翻译:我们美国的旅行社通过这家旅行社为我们预订了在希腊三个美丽岛屿的住宿。他们挑选的酒店非常漂亮干净,我们对他们的选择很满意。他们帮我们预订了所有的接送服务,而且准时可靠。在旅程开始时,他们还准备了一份精美的欢迎礼物。
在一些岛屿上,我们受到了热情接待,工作人员会帮助我们熟悉岛屿环境。不过,并非每个岛屿都有这样的服务。但每次接待时,工作人员都会提前告知我们接下来的行程安排,并指导我们如何前往渡轮码头和机场,这非常有帮助。
预订的旅行团也很棒,当地人热情地为我们讲解了当地的历史和文化!我最喜欢的是在纳克索斯岛参加的当地导游带领的旅行团。
他们回复WhatsApp消息也很及时,能够解答我们的疑问。我们遇到的唯一问题是,当我们临时需要联系当地旅行团(因为行程中途更换了船只)时,他们并没有提供太多帮助,也没有明确解释原因,更没有争取让我们选择乘坐与预订时约定不同的船只完成一日游的权利。我们在港口只能靠自己。
总的来说,这家旅行社很不错,选择也大多完美!非常可靠!!!